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Customer reviews

Rating 4.6 out of 5 stars with 4695 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 4,695 reviews
  • Cons mentioned:
    Water tank capacity

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Keurigs. This is the least liked of all. It heats OK, but I can only get 2 mugs of water out of each refill. It would be much better if the water reservoir were larger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keurig Select

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Not as heavy as the last one, seems cheaper. Buy the classic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works get just has to make sure you clean it out good

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your new K-Select. Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I just don’t like that it drips water sometimes.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Lisa, thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 1 out of 5 stars

    Maybe it's defective?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother, and I'm returning it. When she uses the reusable K-cup, there are grounds in the coffee, and when she uses the regular K-cup, it doesn't puncture the foil. I thought maybe she was having trouble because she's old, but I went over there multiple times to try it and, at a minimum, if you're pushing it down as hard as possible so it punctures, there will be grounds in the coffee. If you don't push it that hard, it doesn't work at all. Very disappointing. We're going to try a different model.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is definitely not what we like to hear Alexandra. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with the K-Select coffee maker. Thank you for reaching out! KeurigCare

  • Rated 3 out of 5 stars

    Very flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it’s made so cheaply. The bigger ones are 100% better

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. We will pass this along to the appropriate team. KeurigCare

  • Rated 1 out of 5 stars

    Works for 1 Month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a hassle to have it shipped to the correct address, this item stopped working after a month! Tried everything to get it working again. Ran vinigar through it to clean it...nope, did not work. Tried different plugs through the house...nope, did not work. I tried just about anything and everything that I could...taking advise from frienda and online. The only advise I did not take was submerge the whole devise in a tub of water. Took it back, got a refund.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello Luna, we appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke a year later. All of a sudden it wonn't stay powered on or brews the incorrect amount. You'd think even for it's relatively inexpensive price it would last longer then a year. But nope.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Died after 14 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Keurig would not turn on this morning. I purchased on 4/6/2023. My previous machine lasted 10 years so this was a big surprise. I guess they just don't make them like they used to. Maybe it's time to return to a conventional coffee maker.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello Jon, we are sorry to hear that your K-Select coffee maker is not working properly. In this case, we recommend reaching out to our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7A to 10P EST and will be happy to troubleshoot your K-Select coffee maker with you. KeurigCare

  • Rated 3 out of 5 stars

    It does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it doesn't seem as solid as my old Keurig.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works,. That's all I can say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I purchased this one so my wife can have the old one to take to work. This one seems a little cheaply made than my old one. Not impressed with the quality, but it works. Not impressed at all. Keurig would have to really sell me to change my mind, but I don't see it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know what’s happening with this brand but it sucks, I’ve gone through about 4 of these . The first one lasted me a long time but after that every one I’ve bought is cash in the trash . Do not recommend at all

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your review and feedback with us. This is certainly not the experience we want you to have with your Keurig coffee makers. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we encourage any customer experiencing an issue with their brewer to reach out to our Consumer Care team at 866-901-2739. We are here to help! KeurigCare

  • Rated 2 out of 5 stars

    Either I keep getting defects but these machines d

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 9 months and it’s already acting up.. it shuts off while trying to brew a cup.. which makes me waste a k-cup.. this is my 2nd Keurig maker and probably my last bc these are so much money

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that Melerie. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Rated 3 out of 5 stars

    Ok coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes coffee too weak even with strong brew option

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks water so might have a crack somewhere. Is just okay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keuring problem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, the Keuring did not last long. It was working fine for a couple of months, but now it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      In this case, we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing! KeurigCare

  • Rated 4 out of 5 stars

    Small cups but really good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fill cup enough. Have to use travel cup setting to get enough in regular cup. Otherwise I love it. Daughter can’t stand smell of coffee and this maker lets me have my coffee without smell for daughter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very poor, for the price. I thought was as description. Very say

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review and feedback Jose. We're sorry to hear that you're disappointed in your purchase of your K-Select coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it brews the coffee. I would reccommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product seems to struggle after a few months

    No, I would not recommend this to a friend