Customer Ratings & Reviews

It's perfect I use it everyday easy to use and maintain

Works as it should…. Just like the one it replaced.

bought as gift, I was told it a good coffee maker.

Unfortunately, my Keurig started leaking within a year of purchase. It was good while it lasted, but I would not buy the same model again.

I purchased this model to replace a smaller model and am very happy with this purchase. The water reservoir is much easier to access, and the number of brew sizes is great. I was glad to find it in matte white since all of my other small appliances are white as well.

So disappointed in the Keurig brand. I had high hopes but have been through 3 units in a short amount of time! I started with the smaller (personal size) unit and it went out within the first week. It stopped brewing so I cleaned it with the Keurig cleaner and it still would not brew. Possibly a bad unit? I understand that can happen. So... I took that unit back and upgraded to this one. This one stopped brewing within 4 months. I took it back for an even exchange. On my third unit, I used it for about 6 months and then the cleaning light went on so I cleaned it with the Keurig cleaner. About 2 weeks later, the cleaning light went back on again which led to yet another cleaning with the Keurig cleaner. The light stayed on so I decided to do the vinegar cleaning. Since then, the unit does not pull water through and will not brew. I give up..... I threw this unit away and I am now switching brands.

This item was bought less than a month ( 10/21)and two days ago it started leaking. I checked the Best Buy receipt and it says this item can no longer be returned!! Returnable date was 9 days ago. I can’t believe that I am stuck with a defective product. Poor product and terrible return policy.

Does the job but made very cheaply. This is our third one in ten years.

The water tank is small and when you turn it on water leaks out.

Cheaply made. Lid on water tank is a pain to put on.

I bought this Keurig online and when I got home and opened up the box, I was shocked at how cheap looking this model is. Everything on this machine is plastic. I don't know if buying the matte white color makes the plastic stand out more than the black, but had I saw this model on display I definitely would NOT have bought this model. I also think it's overpriced for the quality of the unit.

I loved the machine (got in white), but after 6 months it automatically turns off as it's about to brew the coffee. I have to stay in front of it for two tries to make sure it brews the coffee. I rarely drink coffee, and keep my machine clean and use filtered water only. I wish I got the warranty. It's worth 96 cents a month apparently.

I purchased this model based on the positive reviews. My unit lasted one day then the brewer shutoff after 15 sec every time I pressed the power button. I tried everything but the unit would not stay on. The item was returned and a different model purchased. Hopefully it was just a one off issues and others will not have this problem. Good luck and save the box for the return.

I purchase this coffee maker it does not set level it wobbles the coffee does not get hot just warm I will be taking it back I would not recommend it

I had this Keurig for a month and it broke. If I knew Best Buy only lets you return something within 15 days I never would have purchased it from that store.

Product is cheaply made. Tips over easily. Can find better made product by this company.

Made of cheap plastic. It replaced a older, but much better version. The older model had some metal and was heavier.

Doesn’t fill up a cup of coffee don’t buy. My old one was better

Not working properly not worth the money straight up Garbage

I bought 2 of these K-50. Both of them stopped dispensing coffee. I also bought a K-250 and it stopped dispensing coffee as well. Highly disappointed Keurig!