Customer Ratings & Reviews

Well Aesthetically it looks great. But performance wise, it’s lack luster at best. It makes very weak coffee. I thought it was me. But after several cups it wasn’t getting any better. I had other people try it and they all agreed with me. So I had to take it back. I was very disappointed.

Coffee maker was very slow, and after owning it for two weeks it quit working. Called Keurig and they are sending a replacement. My old Keurig was so much better,

I’ve used a Keurig K-Mini Plus for a couple of years, and this is an amazing upgrade. The machine is very compact and allows a large reservoir for water, without taking up much counter space. It is also extremely quiet. The multi stream technology makes a much more flavorful cup of coffee, and the ability to change the strength and temperature are great features. I like my coffee very strong, and others in my house prefer a more mild brew. You can also brew at different temperatures, which impacts the taste of the final product. There are 3 user presets, so operation is very simple. Even if you don’t use a preset, the buttons are clearly marked and it is very obvious how to use the machine. The iced setting is also very nice to have, but the best feature is the speed. The K-mini takes some time to heat up and brew, but the Supreme Plus heats almost instantly and begins the brew. I suspect this is because of the multi stream brewing and a powerful heating element. The brew settings, multi stream brewing, small size, quiet operation, and fast brew speed make this a must have.

Disappointed that I purchased it during Black FRIDAY Sales. Sale prices were good through December 3rd. Today I went to the SAME store and read the price was dropped $40 with an additional gift card. BUST BUY you may have lost a long term customer.

Definitely can do a bit better! Get what you pay for

Stopped working after only 6 weeks! When it did work it was great but for it to stop working so quick I’m concerned it’s just not a good coffee maker. My Mr. Coffee works just as good if not better and after 3 years it still works!

I ordered this online on 5/9 and it was delivered today and today I returned it. This machine did not work. Descale light came on after 1 test brew. Descale? I thought this was a new machine. Put it through a complete descale cycle. Would not brew a complete cup. Called Keurig customer service. Unplug and plug back in. Test 1 cup. That worked. Tried again. Spit out 2 oz of liquid, then shut off. Tried again. Same thing. I'm done.

Bought less than a year ago. It it completely out. Trash!!

Not ready for primetime! Dead one month from purchase. Now I’ve got to wait two weeks to get a replacement. There are major issues with this Keurig, which is sad because it’s the MOST expensive one! Before it died (refused to power on) it would often misfire and not dispense enough water. It probably wasted over 10 Kcups. I hope they fix these issues because it’s great when it actually works. And it looks awesome and has a giant water reservoir

First one lasted 2 months, second one lasted 5 1/2 months. JUNK, JUNK, JUNK!

We have owned four different Keurig ‘s. This one looks like it would be a great system. I especially liked the handles for the water. However, the 1st cup I brewed it punched holes into the pod in five places and consequently the water leaked everywhere. Coffee coffee brewed by the system seemed weak and not near as good as any other unit. If I could return this I would. We have since gone and purchased our previous model again and it gave us a great cup of coffee this morning no leaks. Every cup we brewed with the other one delete everywhere.Keurig coffee maker I would do so. The design of this unit is inferior to all previous ones we have owned.

Descale regularly, replace filter regularly and still after 4-5 months the amount of water dispenses drops. Select 12oz get 10, Select 8oz get 6 And this is 3rd machine in 1.5-2 years **review shows purchase date 9/27/21 that was when exchanged #2 for this current one and it’s 2/15/22 and I’m exchanging again under warranty for #4

It is almost intolerably slow. We bought this to replace a Keurig that wore out (started leaking). I also think the coffee is a bit bitter - which may be a factor in how slow the water 'perks' through it. I miss the old machine.

After descaling process the coffee maker won’t power on. There is a current lawsuit for this persisting problem

Was great until today. Will not turn on. Owned less than a year. I would avoid or buy a warranty...

Keurig K-Supreme Plus coffee maker stopped working after a few times of use. Very disappointed with that product.

I’ve owned several Keurig’s over the years and even a Bunn single serve. To be honest, I never was impressed with some of the older Keurig coffee makers. I found that in order to a good quality Keurig unit, I would have to get one of the larger units. The larger units were not manageable with limited counter space. That is not the case here, the K-Supreme Plus™ Single Serve Coffee Maker has a relatively small foot print yet is definitely high quality in both its construction and coffee taste ( although you will have to test what the best strength setting is. ) Setting it up is a breeze, there is not much to do but to run the “cleansing brew” cycle. This is not something to skip, I definitely could detect some very slight plastic/chemical smell in the water of the cleansing brew. So the all important question, how is the coffee? Well, the first thing to consider about the coffee taste is all the available setting. You can adjust cup size, brew strength and temperature. First thing I found it the brew strength radically affects taste. I started off with the strongest setting and 8 oz. Uggh, rough. Now that is not a slight to the machine; it is my personal taste. I tried a medium setting and it was night and day. There is also temperature setting but I am not so sure why you would have anything less than the highest setting. Coffee just comes out better with the hottest water. In the end , I’ve used it 7 times since I received the unit and the coffee was great every time ( except for that first time of the highest setting.) In conclusion, I like the K-Supreme Plus. Is it as good as the top line coffee multi cup machines? No, there are differences in how they brew. But for a singe serve machine, I think this is very good and you will not be disappointed. One thing that I felt was stand out is how fast it brews and how quiet it is. I used to hate how loud the older machines were and this is whisper quiet in comparison.

I’ve had this machine for less the two months and it no longer functions properly. The k cup inside explodes and all the coffee powder goes everywhere. The sensor for the water doesn’t work properly either. Waste of money. I would like Keurig to replace this expensive machine...

Broke after 20 days. Spits a little bit of water and shuts itself off.

I have never had a coffee maker die before a year until now.