Customer Ratings & Reviews
- Model:
- 5000361470
- |
- SKU:
- 6471632
Customer reviews
Rating 4.4 out of 5 stars with 271 reviews
(271 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the K-Supreme Plus SMART Single Serve Coffee Maker for its ability to produce high-quality coffee and its ease of use. The WiFi compatibility and sleek design are also appreciated features. However, some customers have reported issues with the machine's reliability, brewing process, and pod recognition.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great but smart features don’t work the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. It works pretty well. One thing frustrating about it was that you can only have one phone paired to it at a time. If you try to connect to it and a device is already paired it won’t work
I would recommend this to a friendRated 5 out of 5 stars
Impressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Easy to use with great customization options. My only knock would be occasional cloud connectivity issues but it’s not a feature I use so hasn’t really affected me.
I would recommend this to a friendRated 5 out of 5 stars
Coffee Maker Review!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great & as expected! I would highly recommend this item for anyone that loves coffee!
I would recommend this to a friendBrand response from Keurig Care
Posted .You just made our day! Thank you for sharing your wonderful review with us.
Rated 5 out of 5 stars
Amazing Keurig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite purchase EVER! I had an old Keurig and it was time to upgrade, and this is perfect! Works great through the app and all the deals you get with it. Super fast and not loud
I would recommend this to a friendRated 3 out of 5 stars
A Bit Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned an older keurig model for 5 years and loved until honestly it just aged and i did not descale it enough to keep it longer. So i decided to go with this one, it is much slower to brew and I am not sure if that is intentional, but a bit too slow. Another issue I had with it is that for some reason the way it brews, it sprays coffee all over the place, kind of strange. Overall it does the job, but I paid a little to much to be disappointed with it.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Joey, thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance with your K-Supreme Plus SMART coffee maker, please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Rated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of the features compared to my Keurig 2.0 from 4 years ago that I thought was top of the line back then. It does run a little slow though & takes a little longer to make a cup. It's an accepted trade off though.
I would recommend this to a friendRated 5 out of 5 stars
New Design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace old Keurig right before Easter! This model was just the ticket.
I would recommend this to a friendBrand response from Keurig Care
Posted .We are very glad you are enjoying your K-Supreme Plus SMART coffee maker Karen. Thank you so much for your review and feedback. Happy brewing!
Rated 5 out of 5 stars
Amazing coffeemaker’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffeemaker recognizes the type of coffee you have, by its pod! And we are having our best Keurig coffees ever with it!
I would recommend this to a friendRated 3 out of 5 stars
Issues have begun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this 2 1/2 weeks ago and everything started out great. Now, it is having one issue after the other, won't recognize pods, says is needs water when the container is full, spews grounds all in the cup.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to learn that your K-Supreme Plus SMART coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Rated 5 out of 5 stars
RELIABLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second one. Convenient and consistent. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Easy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Its compatible with alexa, so i can ask her to brew while im in another room (must have pod in place). It scans qr code on the pod and can even brew it the way it was intended.
I would recommend this to a friendRated 5 out of 5 stars
Love the large water reservoir.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large water reservoir, we have 5 people in our office and it seemed like we were always filling up the water reservoir, we hardly fill this one up. Highly reccomended!
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best coffee maker I’ve had so far. I really love how it brews per manufacturer’s recommendation.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Don’t buy this model! If you do- get ext. Warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 17 months. Won’t turn on.. my other Keurig before this one lasted 5+ years. Not happy and I won’t buy this one again.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Rated 4 out of 5 stars
Good not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffee maker that could have been great Timer feature is not straight forward and the brewed coffee is no better than my 12 year old Kuerig
I would recommend this to a friend- Cons mentioned:Pod recognition
Rated 1 out of 5 stars
Continue to get error codes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a day but now I get errors saying I need to add more water. Tank is full. Or I get an error that the pod has been used already. It hasn’t. I’ve wasted quite a few pods now and they are not cheap. I’m unable to find a solution to these errors anywhere. I DO DOT RECOMMEND.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus SMART coffee maker. Thank you for reaching out!
Rated 5 out of 5 stars
Great for minimal effort morning caffeine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee machine if you don't want to spend alot of time getting the job done first thing in the morning. And the variety of k-pods available is awesome. Highly recommended.
I would recommend this to a friendBrand response from Keurig Care
Posted .We're so happy we could make your mornings better! Thank you for your wonderful review Nick!
Rated 5 out of 5 stars
Dave's Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a great price. Would recommend a purchase.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for reviewing your K-Select coffee maker and for your kind words Bruce. Happy Brewing!
Rated 5 out of 5 stars
The best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffie machine out there. Stop looking and buy.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for the kind words. We're glad to hear about how much you are enjoying your K-Supreme Plus SMART coffee maker! Happy brewing!
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. The only gripe I have is that it doesnt have a standby mode where in which the previous generations do and tell the time.
I would recommend this to a friend











