Customer Ratings & Reviews
- Model:
- 5000350798
- SKU:
- 6413551
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent coffee quality, ease of use, and convenient size of the K Supreme Single Serve K-Cup Pod Coffee Maker. Many appreciate its quiet operation and sleek design. However, some users point out the need for regular descaling and express concerns about the price and short power cord. A few also comment on the machine's relatively light weight.
This summary was generated by AI based on customer reviews.
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately no one would help me find what I was looking for and multiple people to me to ask someone else and finally I asked a manager and she went straight to the back and found it for me. She was helpful but no one else was and it took way to long to find this product
I would recommend this to a friendHate it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since day one it hasn't worked properly. I have the reusable k cup for this and regular k cups and water drips into my coffee everytime. If I push hard on the top, if I don't- doesn’t matter. Such a waste of money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not the experience we want you to have with your coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Broken within 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on January 15, 2021 and it’s broken by August 13th. It had weird dripping issues even after descaling and then up and stopped turning on this morning. Unimpressed!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry that your K-Supreme coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
- Pros mentioned:Coffee quality, Ease of use
makes great coffee
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new 5 stream system makes a great cup of coffee. Period. I haven't been able to try it with my favorite coffee PrairieFire Coffee Signature Blend, due to not finding a universal kcup filter until today. I've purchased a few different flavors of k-cups for to test this machine and so far all have been flavorful and delicious. This machine is quieter than my previous machine and the reservoir is too small. There was plenty of room to increase the size in front of where it currently sits. Before I put water in it, the reservoir felt like it wasn't very secure, however the weight of it full helped it to stay in place. This still makes it feel cheap however. It's super easy to use, Add the cup, select the size and click the strong button if you want it stronger, then click the big K button in the middle. It does take most of my coffee mugs, however my travel mugs don't fit, but then it doesn't make 16oz cups of coffee either. I think with the 5 stream system, they could now get away with dispensing 16 oz. cups and still not weakening the flavor. My previous keurig (8 year old Cuisinart) did preheat the water which was convenient but this one doesn't. Doesn't seem like I'm waiting any longer for that cup though so it heats quickly. I'm docking stars for the too small reservoir and cheap feel, but the coffee is delicious.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for taking the time to leave such a detailed review. We appreciate all of your feedback!
Not worth the Money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee tastes horrible. Leaves grounds in your cup despite cleaning the machine properly. Used 3 times and went back to the original. Not worth the money.
No, I would not recommend this to a friendCoffee maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst machine i have ever had. It quit working 1 week after the warranty ran out. I feel like i was cheated by the Keurig Company as this cost a lot of money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
- Pros mentioned:Coffee quality, Size
Awesome Keurig Upgrade!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Keurig - we already had one built into our refrigerator and an older standalone model as well. This one blows both of them away! The new tech for when it is brewing does make a difference in the taste of coffee (a good one). Additionally, it is smaller than our old Keurig (the main reason we got the fridge with Keurig was to save counter space) and is not as big of a deal to have on our countertop. All in all, highly recommended!
I would recommend this to a friend Regret this purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 2 months & it just stopped working. Prior to it stopping, the brewing time was so slow! My return window has passed so it looks like I’m out of luck.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
The Worst.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee grounds in coffee. Not accurate ounces pour out. Sometimes doesn’t work at all and just drips. Threw our box away so we couldn’t return.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that you have experienced problems with your K-Supreme coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say.. had it for a day and bad, bad, bad… taste, bad…quality, bad..adapter to use own coffee, bad … I had a keurig for many years and it was great,.. this one .. BAD!!!
No, I would not recommend this to a friendStopped working already... Defective UGH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already stopped working UGH what else can I say... Super nice when it doesn’t stop working on me...
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Waiting to brew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice coffee maker but it broke down after one week bought two more they did the same.must be a factory problem.Best Buy refunded no problems.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Keurig brand not worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Kerrigan we’ve purchased in less then 2 months - all 3 stopped working
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Lasts 2 months. Even less than the previous one.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted exactly 2 months. Same issue as my previous Keurig. Power light won’t go on. This time I bought a protection plan. Will be bringing it in today.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Poorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It messed up within two weeks and we only make coffee in the mornings. Not worth the money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Not A Good Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older Keurig broke and replaced it with this one. New 5 prong design is horrible. Makes a huge mess even with their pods.
No, I would not recommend this to a friendDisappointment
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 months in and now it won’t power on after rescaling. My first Keurig lasted for years. This one seems more cheaply made. I’m very disappointed.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Taemar. We apologize that the K-Supreme did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Piece of junk.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going in the dumpster today. Purchased in July and now unusable.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience Harold. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Keurig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this keurig for a few months and it completely stopped working. It will not turn on.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it twice and it started to smell like burnt plastic and did not work after that at all.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear this! This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker.