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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's ease of use, the quality of coffee it helps produce, and its excellent compatibility with Keurig coffee makers, noting its durability and cost-saving benefits. However, some users experienced challenges with the product's fit, tedious cleaning, and initial instructions, with a few also mentioning occasional leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 694 reviews
  • Rated 2 out of 5 stars

    Didn’t work for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee residue is still coming after filtering the coffee, i really hope this worked as it could save me few buck on k-cups

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We value your time and would like to look into your concerns further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. KeurigCare

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Just wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really sure which keurig this is supposed to work in because it’s way too big for mine. So it will sit in a drawer until I throw it away.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Jacks. We don't like that sound of that! The Keurig My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers. Please note, you may need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your brewer in order for it to fit properly. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps! KeurigCare

  • Rated 2 out of 5 stars

    Useless, don't buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reusable filter is the worst. Don't buy this, the hot water is seeping from all around the top. You will have to hold the top with hand to actually create seal.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is not what we like to hear. We would be happy help you with your Universal Reusable Filter! At your earliest convenience, please contact our Consumer Care team at 866-901-2739. We look forward to your call. KeurigCare

  • Rated 2 out of 5 stars

    K-Cup Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reusable K-Cup leaves grinds on the bottom of my coffee cup. The regular K-Cups don't. I was disappointed that grinds got thru this K-Cup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This item helps save money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy! This item has tremendous value becuse k cups can get expensive, this way you can buy big cans or pouches of your favorite coffee and save money!

    I would recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    Didn't have any luck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have try to use this but no luck. Made a big mess. But also can't seems to get coffees grains from leaking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to use. Brought for my parents and they don’t even use it. It was only $7 but I will stick to the ones I got out of the grocery store.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Let's get you some help with this. Please call 866-901-2739, Customer Care will be more than happy to assist! KeurigCare

  • Rated 1 out of 5 stars

    A universal product that’s not universal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with https://www.bestbuy.com/site/keurig-k-supreme-single-serve-k-cup-pod-coffee-maker-black/6413550.p?skuId=6413550 I grind my own coffee and needed a reusable pod. This does not fit the newest k-supreme single serve Keurig Can’t review use as it doesn’t fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Strong but messy coffee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not drip evenly, coffee drips all over the place. It does brew a nice strong cup, but it's messy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keurig My-K-Cup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Messy . Easier to brew a pot of coffee.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That certainly doesn't sound correct. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this for you. KeurigCare

  • Rated 1 out of 5 stars

    Not a big fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that you have to take away the insert that works with K-Cups in order to use this one. I thought this was just the filter, but this doesn't work without altering the machine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    K cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. How ever when used in keurig puss coffee spanish

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn't do it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to use regular coffee for our new Keurig. Didn't work very well, made a big mess, and had lots of coffee grounds in the coffee. But a 6 pack of cheaper, better working models on Amazon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not fit for purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took it back, as others have reported it just spews water out everywhere. Far better solutions

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry to hear you're having some trouble with your My K-Cup Universal Reusable filter. Please call 866-901-2739, Consumer Care will be more than happy to assist! KeurigCare

  • Rated 1 out of 5 stars

    Be careful!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package said it worked in my Keurig but they lied. I had to return it and get a cheap one. I contacted Keurig and they even admitted it’s a mistake on the package. My advice is Check the Carie website before purchasing. NOT BEST BUYs FAULT. This is a manufacturing error!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      The Keurig My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers. Please note, you may need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your brewer in order for it to fit properly. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps! KeurigCare

  • Rated 5 out of 5 stars

    Coffee!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my new Keuirig. I finally got a single serving maker and hope to drink many cups from it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fit like the description stated it would. Be careful purchasing

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. The Keurig My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers. Please note, you may need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your brewer in order for it to fit properly. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps! KeurigCare

  • Rated 1 out of 5 stars

    Wrong advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a keurig coffee maker online and it was suggested that I get this coffee pod with it so I can use my own coffee with it. Well it doesn’t fit in my new keurig so I’m stuck with this item that doesn’t work for me

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. The My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers. Please note, depending on your Keurig model, you may need to remove the 2.0 adapter from the bottom of the accessory and remove the K-Cup Holder from in your brewer for it to fit properly. This video found on our Keurig Support page may help: http://support.keurig.com/article?id=kA036000000XvloCAC&retURL=/apex/SearchResult%3Fq1=Video KeurigCare

  • Rated 5 out of 5 stars

    Perfect size for one cup!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for someone on the go, & a great sustainable purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great money saver device. Make sure to use medium or coarse grind.

    I would recommend this to a friend