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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I got looked nothing like the picture of the item I purchased. Best Buy wouldn't handle the refund because I did not buy it from them (doesn't matter I purchased it from their web site). I have returned it to the seller (Fanatics). It has been 3 weeks and I am still waiting on my refund. I am out money and don't have an iPhone case. I would not recommend going through the marketplace for anything. If Best Buy won't process the return (or at least help you with it) I don't understand why they put the item on their website. I reached out to customer service at Fanatics who referred me back to Best Buy who I contacted but still no refund. At this point, don't know if I'll ever see my money again.

    No, I would not recommend this to a friend