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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,219.99

Customer reviews

Rating 3.6 out of 5 stars with 51 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.0 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers have good things to say about the air fry feature, with many noting its versatility and ability to replace multiple kitchen appliances. The sleek, flush design also receives positive feedback for its seamless integration with other appliances. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 51 reviews
  • Rated 5 out of 5 stars

    KitchenAid flush mount over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the toaster option which I’ve used quite frequently for froze. Garlic bread. Still getting used to it all but I love it so far. I am going to try dehydrating sweet potatoes for my dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it works as good as it looks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better fit above the stove. Looks great and it gives you a lot more room above the stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful but there was know booklet or guide and I am having to learn by guessing. Does not heat well on microwave and air fryer food was mushy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 1 out of 5 stars

    All good except microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 10 minutes to make microwave popcorn. If this were only an oven and air fryer then it would be 4 stars but the microwave portion doesn’t work at all.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    So far so good for 3 months old

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but this is a second home and it is barely being used. So far it has done what needs to do, but we haven’t tried other features that this can so such as air frying

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend! All show, No go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first microwave that we brought home only worked for about a month. We them exchanged it for the same type, thinking that we got defective one. Turns out that this one doesn't work properly either! We are returning this microwave and just getting a basic a regular one. It looks very pretty from the outside but all the bells and whistles do not whistle at all!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 2 out of 5 stars

    Old lady review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s complicated. No directions. It needs a glass dish on the bottom for microwave function. It’s really hard to clean that bottom. I use air fry papers on the rack to help keep it clean.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. KitchenAidBrand

  • Rated 5 out of 5 stars

    Very Late Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and microwave function. I haven't tried the air fryer or toaster oven yet. Although we bought this mid-may, it wasn't delivered and installed until June 8th. And not by Geek Squad. Hmmm, wonder what's going on at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Kitchen Aid Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is absolutely wonderful, it is a very good investment, thankyou Kitchen Aid!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! We had a plain microwave and other appliances now we just need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more setting than I will ever use. Great Microwave

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love our New Microwave Convection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new kitchen appliance. The airfry setting with that big basket is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces about 4 additional appliances in my kitchen. There is a learning curve but well worth the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service i ever had best appliances u ever seen! An best service all around

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for less than two months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first. Then a series of issues: clock time lag, power, door would not shut. Finally door shuts with errors preventing use of microwave. Hopefully, the replacement works better. We will see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Super microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and it does everything Even toasts tried it on bagels this morning

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    older versions were much better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Kitchen Aid before with the rotating table inside, much better, this heats inconsistent and takes much longer. Looks great that about all

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen Aid All-in-one Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thoughbwe have only had this microwave a short time, we love all the features! We are able to reduce all the extra applicances on the counter because this microwave does it all! Easy to use and looks great in our space!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All "Cook" Functions fluctuate more than 25% in temperature higher and lower than the set temp. 4 Service calls and countless replacement parts the manufacturer's answer...... "That's the way ovens work!" So set it at 350 and Whirlpool is ok with 425! What a disappointment and waste of money.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks elegant, is easy to use, and the extractor works really good. Once built into the wall, it looks bigger than I expected.

    I would recommend this to a friend
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