4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,564.99

Customer reviews

Rating 4.4 out of 5 stars with 249 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's sleek, modern appearance, pleasing design, and ease of use, along with its top-notch performance. They also appreciate its quiet operation, powerful capabilities, and appropriate size, noting its easy installation. However, some customers have concerns regarding the door opening downwards, its price, and the absence of a timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 249 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an expensive microwave, it has exceeded our expectations. It is under kitchen island, a perfect spot, and looks great with the rest of our new KitchenAid appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    A small problem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, but waiting for replacement. Door doesn't come down all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a professional-grade microwave, and that's what we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Design !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate to leave our first one. And excited to be able to buy this one again for our new house! Not disappointed with this MW.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best microwave

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of this microwave. It has a lot of settings at your fingertips. Heats super fast and it's easy to clean. Plus it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great kitchen microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very happy with the purchase. Very easy to use, and I especially like the turning knob used to set the time. Heats evenly and as promised. And quick settings are convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slick looking and works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as an undercounter microwave for our basement bar. Looks and works great. It was also pretty easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks and quality . Quiet and fast heating. Presets very usable. Inside is stainless steel and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    first one died after 12 years, bought the same one

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it lasted 12 years or so and I bought the same one again. Great machine, better value when I used all my BB money! YES!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    beautiful microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this microwave for a week but I love it. Beautiful and easy to use and has several settings to lower or increase it's cooking power. LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, looks nice, installers great, recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave- can go under counter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave will go well with the other appliances in the kitchen- love that it can be installed under the counter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent build quality and size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and heats evenly. The build quality is excellent and it's properly vented for a built in microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my double oven and microwave, the salesman Javier that helped me was professional honest and very knowledgeable. But after one day of using my oven after being installed it went out in the middle of baking my cinnamon rolls. Installation was not done correct therefore Brandon had to reinstall it.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    A little complicated but I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something nicer than a standard microwave but not outrageous. This microwave is very nice, so far I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this microwave because we didnt want our countertop micro anymore and we didnt want an above range. Very simple to use. The only complaints for me are that compared to my countertop there arnt as many cooking options. The other is the size both in power ( takes longer to cook) and the actual size but we knew that we would lose some space as we needed it to fit below our island.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Kitchen Aid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Kitchen Aid Built-in microwave. My sales rep at Best Buy was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid is my go to for all my homes that we build. Great quality. Great handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave does it all- from popcorn done right to potatoes baked just the way they should be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought mw at best buy and had a very good experience. Loved shopping at best buy

    I would recommend this to a friend