Customer Ratings & Reviews
- Model:
- KMBP107ESS
- SKU:
- 12374884
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
KitchenAid Product Knowledge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet installed the Microwave. This review is evaluating KitchenAid personnel Product Knowledge. I spoke with no less then 3 KA representatives and each told me the unit contains a spacer kit. The kit would accommodate the opening of my previous KA microwave. It will not. SO in addition to spending $2,600 I also have to special order a $175 spacer. I did not have access to a manual when I order the oven but the one provided clearly states that a special spacer would be required. Evidently the product experts at KA were not trained to review the installation portion of the manual. I now know more than the product experts at KA..PS: Expect to be on hold for a life time.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Weak power microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As everyone says very stylish, but this replaced a $150 microwave and I find it has nowhere near the power of the $150 old microwave. For the money, it is not worth it
No, I would not recommend this to a friendGood oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice of food options and settings, good capacity.
I would recommend this to a friendFaulty display DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display went out twice in a span of four years. And it cost $250 to get fixed. When a display goes out multiple of times there is something wrong. Be warned!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Allan, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
KitchenAid Convection Microwave disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only got 2.5 years before it failed and I have to replace it. My home warranty service couldn't fix it. It's also not very intuitive on how to use it. For the price and reputation, you'd expect more longevity and a better user manual.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, TripleJ. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3n5FsuD or Twitter @KitchenAidCare. We look forward to speaking with you.
Linda
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly appreciate the service I revived in ordering this microwave it was not available at any other vendor. It arrived as promised and it is excellent.
I would recommend this to a friend$500 to change the light bulb.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to take the microwave out of the wall, and almost completely dissassemble it to change the light bulb. That fact alone disqualified this unit from being acceptable. Do not buy it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Expensive. Bulb change requires disassembly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the halogen bulb eventually dies, you will need to completely remove this from the wall and disassemble the microwave in order to change the bulb. This is an unacceptable design flaw.
No, I would not recommend this to a friendBleating sheep in my kitchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only wanted one feature in my microwave: silence. $1100 later I can't turn the infernal "tones" off so the microwave bleats at me every time I touch it. It says the tones can be turned off but it doesn't say how. Infuriating.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Markooz, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care