Customer Ratings & Reviews
- Model:
- KMCS1016GBS
- SKU:
- 6051073
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.1 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
Customers are saying
Customers love the compact size and ease of use of the 1.6 Cu. Ft. Microwave with Sensor Cooking, praising its powerful performance and sleek appearance. However, some customers have expressed concerns regarding the product's durability and the door mechanism, citing instances of malfunction and uneven heating. Despite these issues, many appreciate its quiet operation and convenient features.
This summary was generated by AI based on customer reviews.
Solid Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced all our 15-year old KitchenAid appliances with new models. While this microwave is expensive, I am impressed with the quality of it so far. Hope this microwave as well as the other KitchenAid appliances we bought for our kitchen lasts for 15 years.
I would recommend this to a friend- Pros mentioned:Appearance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave. We used the trim kit and it looks just amazing.
I would recommend this to a friend - Pros mentioned:Noise level
Works great and very quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food evenly and is extremely quiet. Great microwave!
I would recommend this to a friend Different
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was decent, but not what we wanted from the beginning. It’s ok and works well. We just weren’t happy with it.
No, I would not recommend this to a friendFound exactly what and when
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the exact replacement item I needed and got it delivered to my house within 5 business days! Perfect!
I would recommend this to a friend- Cons mentioned:Heating
Kitchen Aid microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than 2 hrs ago (Feb 2019) and microwave already fails to heat. Only 2 of us in the household and we only live in the house 4 months of the year so has seen much lighter than typical household use. Bought Kitchen Aid at higher cost vs alternatives due to the Kitchen Aid name - very disappointing!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Rea20, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Big Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with broken styrofoam packaging and a broken turntable support. Microwave larger than advertised dimensions and does not fit in our under cabinet self. To use on the counter the metal/plastic feet cause it to slide all over the place. Have to push command buttons repeatedly to use. Kitchenaid no help at all. Am looking for rubber replacement feet.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .whippet8, we thank you for your review and are sorry to hear of the concerns you're having with your KitchenAid® Microwave. We would like to look further into this for you. Please email us at [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please include a brief description of your concerns in your email.
Happy with it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works as expected. It doesn't seem to splatter food like my prior one, so no cleanup req'd yet. It has steam detection so various reheat cycles are provided. Read up on the cycles to use it most effectively.
I would recommend this to a friend- Pros mentioned:Appearance, Ease of use
Kitchen Aid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and looks great with other SS appliances.
I would recommend this to a friend Broken Door Button - No Help
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You expect a lot more from a "Topline" product and that is what you pay for. This Kitchen Aid Microwave never really performed like a top end product. Then two years of owning the plastic door button product. Kitchen Aid 3rd party parts staff said this is no replacement part. Kitchen Aid customer service said they can not service it and will give no credit. Last time I buy a Kitchen Aid product.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello SMDude, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Hot ! Yes ! Right Away
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have kitchenaid appliances all over my kitchen. This is not only a beautiful looking microwave but is very efficient. It heats up right away!
I would recommend this to a friend- Cons mentioned:Door
Susan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An expensive disaster. Not installed properly and door has a lot of play in it so I get a door alarm constantly. Currently waiting for geek squad to arrive to try and fix it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Susan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Efficient and goodlooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was a tad smaller as was its predecessor, but it is easy to use and the interior allows for multiple uses. This is our third Kitchenaid microwave!
I would recommend this to a friendGood quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to upgrade to s more modern look. This fits in extremely nicely, I got the trim kit also for an overall finished look.
I would recommend this to a friendWorks and looks good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as advertised. Replaced the one we had.
I would recommend this to a friend- Cons mentioned:Quality
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made Disappointing for Kitchen Aid Fingerprints are also a major problem
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, CarlM. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Love the space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room! We love it. It came a day earlier than expected as well. Easy to use.
I would recommend this to a friend- Cons mentioned:Quality
There are better Microwave Ovens out there
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit failed after four months of operation. Product support from the manufacturer is poor.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Chris, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Excellent microwave oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new over the top microwave oven to replace our old one that broke.
I would recommend this to a friendOverpriced/poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights and touchpad started acting up within a week. Same problem as previous one. Very over priced. Was able to get a different model with updated features for much cheaper.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, ShannonB. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.