Customer Ratings & Reviews
- Model:
- KMCS1016GSS
- SKU:
- 6051066
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.1 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
Customers are saying
Customers love the compact size and ease of use of the 1.6 Cu. Ft. Microwave with Sensor Cooking, praising its powerful performance and sleek appearance. However, some customers have expressed concerns regarding the product's durability and the door mechanism, citing instances of malfunction and uneven heating. Despite these issues, many appreciate its quiet operation and convenient features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Does the trick (replacing another Kitchen Aid MW)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a microwave. Nothing out of this world. But it was the best option (price/benefit). I also got the trim kit to make it look slicker.
I would recommend this to a friend - Pros mentioned:Size
KitchenAid Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little microwave oven. Can be built-in or sitting on the counter
I would recommend this to a friend for the money, a bit of a disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.smaller and louder than the original kitchen aid microwave that this replaced. but we felt we needed to stick with kitchen aid for the uniformity of our kitchen appliance set. also, be careful to order the correct trim kit. our salesperson ordered one that was too large given the dimensions provided.
No, I would not recommend this to a friend- Cons mentioned:Heating
This microwave was DOA!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in a box with a lot of extra "security tape" on it for no apparent purpose except suspiciously to seal a box that had been previously opened. As this unit was ordered to replace a similar MW that has very uneven heating, I decided to try it before I installed it in its trim-kit opening. First, I noticed fingerprints all over and no protective film over the buttons. I was obviously not the first buyer to handle this unit. Once plugged it in, I immediately noticed that one of the LED numbers was incomplete. Then I tried to heat some water. The keyboard was dead - no response to touching any button. This unit is going back. To try to keep it from being recycled to another buyer, I wrote "BAD" in black marker on the enclosure. Unfortunately I am limited to this KitchenAid microwave because it has to fit in a location that was constructed for a similiar KA unit that failed after just four years. Not a happy KitchenAid microwave customer!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your insights with us, Wigati. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3FQj0f7 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Works well. A bit hot though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaces a sharp microwave that had worked great for 16 years. I can only get certain microwaves, as the hole for it is small. I have noticed the sensor cook tends to run hot and long. therefore, food comes out burnt sometimes. Also, the tone at the end has all but muted. it is so soft, I cannot hear it unless I am standing right on top of it.
I would recommend this to a friend- Pros mentioned:Power, Size
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. Large size and great power. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Size
1.6 cu ft Kitchenaid Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to match my Kitchenaid ensemble and because it was the only size that would fit my location. So far the unit has performed well with no problems. It looks good and appears to be made with good materials. Price was kind of high compared to other similar microwaves but got a discount from Best Buy for multiple items purchased which helped.
I would recommend this to a friend - Cons mentioned:Quality
Great microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchen Aid had done a very nice job with this black stainless microwave. Replace the oven and the dishwasher just before buying this unit. Works and looks great. The only negative and it is not just with this unit, however all new microwave feel light / cheap. Time will tell how long this unit lasts.
I would recommend this to a friend KitchenAid Countertop Microwave Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily replaced a 10 year old KitchenAid countertop microwave with this model. Was able to reuse the existing trim kit, making replacement very easy.
I would recommend this to a friend- Cons mentioned:Door
MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD MICROWAVE BUT WISH DOOR CLOSES A LITTLE QUIETER.
I would recommend this to a friend - Pros mentioned:Ease of use
Very nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is fast and easy to use just enough buttons
I would recommend this to a friend Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave oven, it works as as advertised. Controls are easy to understand.
I would recommend this to a friendReplacement for original microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was delivered as scheduled And it was a perfect fit for the replacement of the original microwave no adjustments needed.
I would recommend this to a friendKitchen Aid Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. My previous microwave allowed for 1 button starts for up to 5 minutes.
I would recommend this to a friend- Cons mentioned:Quality
Poor Quality Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely poor quality product. Had multiple failure in our neighborhood. I had replaced this item about 16 months ago and it failed again. Will not recommend this product from KitchenAid. Very dissapointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Paint peeling off the wall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 10/24/14 The paint has been peeling away from the side of the microwave! DEFECT!!!! This paint is peeling away from the top of the microwave near the vent holes. A place that rarely gets touched! It has not been scratched. THIS IS A MANUFACTURER'S DEFECT! KitchenAid/Whirlpool's response: We recommend you don't use it! Throw it away. KitchenAid/Whirlpool refuse to offer any assistance with their defective microwave! I recommend you not buy a KitchenAid/Whirlpool microwaves.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NKeil, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Size
Accurate product listing and specs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement unit for older, 20 years old, microwave. Fit exactly in opening and the old trim kit worked as listed. Saved us $125 for a new trim kit.
I would recommend this to a friend - Pros mentioned:Size
replacement microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced the in-cabinet model, and although a new model, it fit perfectly. No real difference between old and new models. It works fine.
I would recommend this to a friend - Cons mentioned:Quality
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Kitchen Aid expecting the same high quality that I experienced in the past. I was surprised that the quality was so bad. The button to open the door was so stiff it was hard to open. Trim is now made of cheap plastic. The one I removed from the old KitchenAid microwave was metal and much more sturdy. I returned the microwave.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .At Kitchenaid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at [email protected]
Thank you for your review
- Pros mentioned:Power
New microwave after 2 others didn’t hold up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much sturdier than my prior 2. More powerful and less odor.
I would recommend this to a friend
