Customer Ratings & Reviews
- Model:
- KUIX535HBS
- SKU:
- 12370397
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Kitchen Aid ice maker- it works great not loud and makes a good amount of ice
I would recommend this to a friend - Pros mentioned:Ice quality
Great Appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is clear and abundant Couldn’t be happier with the purchase
I would recommend this to a friend Wonderful ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a group of co-workers that work together to get all the answers, and understanding I needed to pick out my appliances. We love our ice maker
I would recommend this to a friend- Pros mentioned:Ice quality
The best ice maker we have ever purchased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Ice Maker! Crystal Clear Ice (with a water filter installed) is made very quickly.
I would recommend this to a friend Ice maker the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I love it! It looks good on my kitchen island
I would recommend this to a friend- Pros mentioned:Ice quality
it makes ice.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it makes ice as advertised. so far so good and have no complaints.
I would recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless steel. Works great so far. Fast delivery.
I would recommend this to a friendnot to great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap and the pump makes a lot of noise all the time. Also note it does not include the filter.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Mariog. We apologize for the concerns that you are experiencing with your Ice Maker, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. We have owned this machine for 3 months and it’s worked for 3 days. The repair team has been here 3 times and still doesn’t work. I have to buy a bag or two of ice a week and own a $3k ice machine that doesn’t work.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Ice Maker and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
The young’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received amazing service from Andy and Jaime very professional
I would recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manager (Scarlett) at the Morehead City, NC store has stay on top of my orders and has been in touch with me as they arrive.
I would recommend this to a friendso disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doest make ice !!!!!! all the a+water flows out the machine !!!! and Best Buy don't want to replace it !!!! I just have a month I but it and a week I instal it !!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey icemaker, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Ice non-maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took almost six months to received this ice maker and it still doesn’t work properly.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, DeanA. We apologize for the concerns that you are experiencing with your Ice Maker, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Ice quality, Overall performance
Icemaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great icemaker. Fit perfectly in the space easy install when replacing similar unit that worked for 18 years.
I would recommend this to a friend worst appliance I've ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker has been serviced (under warranty) 6 times since purchasing it. It has had every pump and compressor replaced at least once and has been broken more than it has been working. Kitchen aid eventually replaced the original unit with a new unit after I spent many hours on the phone getting to their replacement team. The new unit worked for 4 months and then yesterday it filled with water and overflowed causing damage to my wood floors. I thought maybe the first machine was a lemon, but to have a brand new machine again fail makes me think it's just extremely poorly made. I'm considering throwing this thing in the trash and covering up the space with a cabinet face. DO NOT BUY this icemaker unless you want to deal with nonstop problems. Be smart and buy something else, it's really not worth rolling the dice on this poorly made machine.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Icemaker, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Defective leaking KitchenAid ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold to me and installed a defective KitchenAid ice maker which leaked and caused over $18,000 damage to my wood floors and cabinets. Best Buy and its insurer refused to fully compensate me for the damages which forced me to file a claim under my homeowners policy to have the damages repaired. Best Buy and its insurer should have paid for all damages as the seller of a defective product. Best Buy also refused to refund the purchase price of the defective ice maker, but instead replaced the ice maker which so far does not leak.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.