Customer Ratings & Reviews

I had gone through few reviews before purchasing the product. It's per expectations and no issues so far.

I've had this microwave for a couple weeks now and I love it. Leaps and bounds better than the one I had.

Loving this microwave so far. It has nice features and looks great on top of it.

The microwave turntable squeaks a bit on startup. Squeak goes away after about one revolution. The repairman said it's likely just new so we will give it a few more weeks to see of the squeak goes away. Other than that it works great. This was only recently installed due to a kitchen remodelling so ignore the 7/24 date.

It’s a microwave nothing over the moon! It does it’s purpose! 4stars because is hard for me to read the buttons, I could read my previous microwave perfectly even at night time! It was a different brand. But that doesn’t happen with this; I have to use my phone light to use this microwave!

This microwave works great, looks elegant in my kitchen. No complaints... would definitely buy again.

heats food very fast and is very spacious inside and has a great look!

Super easy to use. Love the extra shelf and all of the different exhaust fan speeds.

Works great!!! I like the features. Clean lines, looks great.

Best looking above range microwave on the market. We love the whole Kitchen Aid design.

I replaced a 20 y/o Kitchen Aid microwave with this model. Sadly it is not of the same quality as the first one. On the plus side, it looks stylish except for the big “Kitchen Aid” decal on top of the unit. The exhaust fan seems powerful. Unfortunately the build quality is not the same as the last one. The door doesn’t have that solid sound when closed like the South Korean brands. The interior walls are super thin sheet metal. They give you the feeling that if you put a plate in too fast and hard you could dent the wall. The range light has been moved to the back, instead of near the front where it belongs. As such is does only an adequate job of illuminating the stove top. The interior light is another matter; it is totally inadequate and barely illuminates the food being cooked. Why have a light at all with this capability? The touch panel seems to be the same that was used on my older model. It takes some pressure to register an entry. It is not a modern light touch screen as found on a cell phone, for example. The “dinner plate” function seems to be totally different from my original microwave. It now overcooks the food. My older model was superior in this function. Put a plate in, hit the button and the food came out perfect. Not anymore. One day I heated my dinner and later that night saw the display screen was dark. It tried the touch panel and the unit was not responding. The range light worked so I knew the unit had power. So I did the standard remedy of unplugging the unit, waiting a minute, then plugging the unit back in. That brought the unit back to life. This problem happened only once so far. I am not sure what happened. Perhaps some kind of software “bug”. Overall, this unit seems cheaply built. And I believe it is built in China. It should have much better attributes for the price. I definitely will not buy Kitchen Aid again.

Love the look of this Hood / over the range microwave. Easy installation, good instructions for line up.

Exactly what was needed. It’s the quietest microwave I have ever heard.

I purchased this model as it had some of the best reviews. It is everything the reviews said it was. Works good. I installed it myself in the space I had a previous over the range microwave. It went up very easily. Had to enlarge the vent hole in the upper cabinet and modify the vent to roof but all went well. Only one issue so far and that is that twice I have walked up to the unit to find the display off. Still had power but could not use any of the buttons. Hour later all working and the clock was still at the correct time. Will have to watch that while still under warranty.

The microwave is so quiet that it doesn't seem like it is on. I do miss the quick cook buttons (just press for 1-6 min cooking) but easy to use and clean.

This microwave has some neat features to autosense your food plate and heat it automatically.

Works very good. No major problems and very quiet when in use.

I didn't realize that microwaves could be so different. But this one cooks so evenly and defrosts perfectly. I haven't really had a chance to use all of the settings yet, but I love it. We have had Samsung appliances up until now and they are all GARBAGE! Am replacing everything with Kitchen Aid.

Super spacious inside and so far we love it! It looks really nice in our kitchen.

have microwave for a short time; looks good and easy to operate. Best buy installation - no hassle.