Customer Ratings & Reviews

The light is in the front and hangs down so there’s a whole space you cannot use. Also, the water filter is on the right hand and hangs down so you lose that space basically you don’t have much room on your top shelf. The refrigerator makes noise.

It’s OK.. the first new fridge didn’t work at all so they switch it to another one The freezer is very small

To be installed early 2025…look forward to seeing it in my new kitchen!

This is the only refer we buy for ourselves and our rentals.

The ice maker broke within 2 weeks of delivery It was replaced.

Because of wife issues with back door or door opening on wrong side with it being difficult and awkward for loading

terrible design in so many ways. can't open drawers without both doors open, have to hold cup AND press water button at the same time, drawers have weird pulls that are open on top so food crumbs fall in them. Still don't know what the stupid extra shelf is for.

I purchased a brand new kitchenaid refrigerator because the compressor of my old refrigerator broken and it was costly to repair. A month and a half later after my purchase, the compressor of my new fridge broke, which it was the same model as my old one due to space constraints. Manufacturer wants me to wait almost a month for the part. Don’t buy Kitchenaid. Bad service and product quality.

Not satisfied with the size and wanted the stainless fingerprint free

This KitchenAid refrigerator replaced a three year old GE bottom freezer. I was struggling to get the single door to the fridge opened. To close it I had to give it a butt push. I really liked the way GE looked but once loaded the door became heavy and hard to handle. I really love this KitchenAid. It is counter depth and the side panels are grey instead of black which blends well with my new kitchen.

After our house flooded with Hurricane Harvey the one thing I was excited about ordering were new appliances. I love the styling, features, and quality of KitchenAid products and was thrilled to purchase the 25.8 Cu. Ft. French Door refrigerator (KRMF706ESS), the beautiful dishwasher with a 3rd rack (KDTE304GPS), the 30" Double Oven with convection (KODE500ESS), and an enormous Microwave with a removable shelf for lots of options (KNHP519ESS) which had a special cherry cabinet built around it. Our kitchen was finally ready, just in time for Christmas 2018. The refrigerator was the first to have issues, with the ice maker leaking, stopping, freezing the entire thing up which had to be thawed with a hair dryer. We replaced the ice container 6/20, motor, seal and shaft 8/20, I/M leaking and stopped cooling on both sides 6/22. In August 2023 the entire fridge had quit working correctly and would have cost over 1K for parts which 'might' have solved the issue. Sadly our wonderful microwave started making a loud noise and quit running October 2023 and the technician gave us the news that the Magnetron shorted, and couldn't be fixed. We have a whole house surge protector so we know it wasn't caused by electrical issues. Now in the summer of 2024 our dishwasher quit working correctly. The motor has died in the main wash assembly. It would cost more than $600 as the entire bottom of the unit must be replaced. Since 3 of our 4 expensive KitchenAid appliances have failed I asked the technician about our very pricy oven which he warned us that if the heating element on the bottom goes out, the removal and repair for it will be astronomical, because of the way it is constructed. [ ] I absolutely love these appliances, they were all top notch and had every feature I could ever want, but I can't believe that I have spent over $10,000 and am having to replace 3 of the 4 in less than 6 years!

I purchased this refrigerator with a three week wait on delivery. A few days after I purchased it I was informed it would take another four weeks before I received it. I was then billed for it before I could receive it. Not good customer service!