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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,102 reviews
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a side by side prior. I was not able to fit all the items from that freezer section into the Kitchenaid. The freezer section seems smaller than what I saw in other brands of French door style. This is the only reason it is 4 stars. But it makes up for it in the refrigerator section and in it's looks. The price point is great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Roomy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice frige, lots of room for large drinks and milk cartons and lots of ways to adjust the shelves to serve you family needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double door ???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel I have as much room in the fridge part as in a one with one long side (no drawer at bottom) Other than that it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Nice on the eyes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with this refrigerator. I like it being a counter depth, but with that being said...it means it is on a smaller size. I noticed that the refrigerator is a little noisy at times. Also, the drawers inside the refrigerator do not slide as smoothly as I would prefer. Sometimes, when we open the bottom freezer drawer, the whole fridge rolls out, which could be annoying! Other than that, it is a nice looking refrigerator. Keeps food fresh, water dispenser works great, and the freezer makes great ice.

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 4 out of 5 stars

    Kitchen Aid Couter Depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased a different unit but it was too deep. The counter depth on this one made the fit much better. Great looks and goes well in a remodeled kitchen. Plastic drawers seem to stick a little when New. Easy to drip water from the dispenser inside into the unit. Other than that we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid price refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Best Buy set up the water line for ice. Can set temperatures for both refrigerator and freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. The freezer is not very spacious but expected with the cu. ft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid fridge is a perfect fit and size to our new kitchen, matching with our other KitchenAid appliances. It is spacious, well laid out and the freezer section below is exactly what we wanted. BestBuy service was great! It was on back-order but came before expected. Delivery guys were courteous, and helpful. I would recommend BestBuy as well as KitchenAid to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the filtered water access on the inside. I also love the ice access on the inside. I previously had a refrigerator with the ice & water on the outside on the door. It was messy & a germ collector. The way the racks are organized in the bottom freeze , I have much more space to store larger items versus my old side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great fit into cabinet space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Trouble with deli drawer cover falling off until made sure I but crisper drawers in after reattaching cover. Collects fingerprints but easy to clean. Freezer holds more than it first appears. Ice replenishes quickly. Love water inside instead of outside door as it doesn't take up space in door.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    So far I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! We just had this installed and it took a few days for the condensation not to happen on the inside of the door, but after just a few days no condensation and I love the water inside. Some reviewer's set it trickled if you just wait for A few seconds, you will get one last trip and no more dripping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge... Iove the bottom freezer models. Best Buy made this purchase & delivery easy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    JamesC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we have ever had. This is our second Kitchen Aid fridge. We were sick when we had to leave the first one when we sold our previous home. We moved quickly to order another and replace the GE fridge that was in the new house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Made in the USA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, quiet operation. Makes great ice.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good for exactly what I wanted - counter depth with no outside water dispenser. My wife wanted the look of french door with bottom fridge, but we both have agreed that while it looks nicer a traditional fridge with the freezer on top is substantially more usable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lay out of the interior and it gets cold fast!!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be fine, looks good as it is counter depth, but much smaller on the inside, good thing i live alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new KitchenAid French Door refrigerator! It is the perfect size for my kitchen and looks beautiful! I am sure it will reflect the quality of the Kitchen Aid family of appliances! But my Biggest shout out it to Best Buy! I shopped several places, including Lowes and Best Buy had more choices and more variety of appliances!!! Very Pleased! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for a new refrigerator and spent a lot of time trying to figure out what we wanted/needed. We ended up with the 20 cf French door counter depth. I am really happy with this purchase, the ice maker works great and I am glad we went with the smaller refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love My new Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Black Friday price for my new refrigerator was great although they don`t make them like they used to. I replaced a 10 year old Kitchen Aid. I am enjoying the French door style & I love no ice maker on the door exterior. Th h20 dispenser on the inside is great & dispenses cold h20. The delivery was the BEST I ever had.

    I would recommend this to a friend