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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,102 reviews
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Worse Experience Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors were not properly aligned, so they did not close tightly. Best Buy delivered two other refrigerators of the same model. One was damaged with dents on the side and drawer, with doors improperly aligned. The third delivery had the same door issue. I returned and am now looking for another refrigerator at a different supplier. It is unbelievable that none of the Geek Squad guys knew how to align the doors. Very disappointed with Best Buy. I will never buy another appliance from Best Buy. In addition, the first delivery resulted in the water line improperly connected resulting in water ruining my hardwood floors. When I called Geek Squad to report, I was basically told to "deal with it" because no one was available until several days later. I filed a damage claim and am waiting for damage repair. That's another issue. No response to my emails or phone messages. Sooooo disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best refrigerator I have owned. Love the water dispenser inside the door!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love the black stainless-classy look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful functionality and design. Love the old style ice maker. Less hassle than in the door designs in my experience thus far. Still filtered water inside. Roomier, easy to access upper fridge band lower freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i wanted. Like the handles texture, they don't show fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. I thought I would miss not having ice on the door but haven't missed it at all. Roomy and easy to find items. Fit into my counter depth space perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge. Great size and very slick. Works perfectly for out (counter depth) needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with typical Kitchen Aid quality.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compared to the 25.2 previous fridge alittle small

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Small freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and quality of KitchenAid but the freezer space is small and not easy to access and organize.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but may not perfect...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is awesome EXCEPT it came with a broken water dispense. Apparently this is a common flaw with this system. Now I have to wait until December for a replacement! 5/5 quality product but this (apparently) recurring problem make it go down to 3/5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Look perfect and excellent storage space..

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Classic and clean design with great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator had everything we were looking for: clean aesthetic, high-end interior and quiet function. Counter depth was a must and this was the best value for what we wanted to spend. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only counter depth fridge that would fit. The doors wing open almost flush, so it can be close to the wall

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator with the matching dishwasher and love our new fridge, just wish the freezer was bigger

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Rethink the French door design

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but space inside is too cluttered. Door does not always shut completely, because if the gadget needed to seal the doors. Freezer is likewise cluttered with fixtures. Ice maker drops ice onto the bottom where it’s impossible to reach. I like the styling and filtered water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Attractive and well organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very attractive refrigerator/freezer that works well, is easy to clean despite stainless steel. The compartments are well organized and hold more than you'd think. This was an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 yrs in and still going strong. For a counter depth fridge, it holds a respectable amount of food. Temp is very consistent, easy to clean, easy to replace water filter, and good looking!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    KitchenAid is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this refrigerator for one month; but so far it is great. Right from the start the temperature settings have been accurate and there is so much room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a lot of room in the fridge part. my only negative is condensation is constantly on the area where two doors meet.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Refrigerator. Extremely pleased. Just wish the fre

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Extremely pleased. Just wish the freezer was bigger.

    I would recommend this to a friend