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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,102 reviews
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Works great in our space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature seems very regulated. I like the interior water dispenser

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic style with great functionality The French door feature is so much better than other's.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great counter depth fridge. Plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this fridge is counter depth, there is plenty of interior space for food and drinks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator except for the shelves that stop about 2 inches from the back wall. The gap at the back of the shelf is wide enough for small items to fall through and there is no lip or anything to prevent them from falling. Other than that it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Works as advertised and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No trouble so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our KitchenAid is working fine and we like the counter-depth. No problems to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator fills the need and looks great. love the kitchen aid refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fine, except unfortunately, right upper door handle hits counter edge when opening door; older Kitchenaid model had sloping handles and there was no interference. Fridge located in corner of kitchen, so 45’ angle of wall/counter is next to it.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    looks stunning, and works beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look the fit and great ice cubes, she's an adorable fridge . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Gets cold fast. Water feature is nice

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan fridge is way to loud, both fridge door seals have torn and the magnets that keep the door closed keeps falling out l. I had to tape the rubber seals together in order for the magnet not to fall out which will then allow the door to close and seal. Fridge temp is off as the recommended setting always freezes items in the fridge. Avoid this fridge, waiting for it to break so I can replace it with a different brand.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Samr1, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    good midrange model

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the design and function of this frig. Price was right.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Classy looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this frig looks. The only negative is that it is a bit small for our family.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well. I am just disappointed with the size of the freezer. Very small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works well. Could use a little more space in the freezer area.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look for the space. Water inside vs the door is nice to provide more room inside the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh fridge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless finnish has rust spots only after two years and the seal on the freezer sometimes doesn’t seal properly and you’ll find ice buildup around the opening. Keeps stuff cold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, fantastic ergonomics s, extremely functional and high quality!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Perfect Stainless Steel Fridge for Small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect fit for my small kitchen. It’s counter-depth, so it doesn’t stick out and overwhelm the kitchen. It’s built with beauty and functionality. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 2 out of 5 stars

    refrigerator freezes items!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had items on the top shelf towards the back freeze even after turning the temperature up to 41 degrees (recommended is 38). I have called for repair so hopefully that will be taken care of but it means another day's interruption waiting for service. I like the counter depth for my small kitchen, although it takes getting use to after having much more refrigerator space for 40 years! Overall the quality doesn't seem as good as past refrigerators I have had, but I had to substitute quality to have a unit that fits my smaller kitchen. This was a floor model and I have to prove date of purchase to have it covered under warranty! Although I purchased it at the end of 2019, it didn't have it delivered right away! So I have only had it a few weeks.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Meem, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand