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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,102 reviews
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It maintains cold temperatures Great food stay fresh longer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    good midrange model

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the design and function of this frig. Price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    looks stunning, and works beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look the fit and great ice cubes, she's an adorable fridge . . .

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well. I am just disappointed with the size of the freezer. Very small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this appliance. and its spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan fridge is way to loud, both fridge door seals have torn and the magnets that keep the door closed keeps falling out l. I had to tape the rubber seals together in order for the magnet not to fall out which will then allow the door to close and seal. Fridge temp is off as the recommended setting always freezes items in the fridge. Avoid this fridge, waiting for it to break so I can replace it with a different brand.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Samr1, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 5 out of 5 stars

    Great Overall!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! My only complaint is the water dispenser is not designed as well as it could be. It's fine, but you have to use two hands to operate. Also, the freezer doesn't hold quite as much as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator fills the need and looks great. love the kitchen aid refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works well. Could use a little more space in the freezer area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is spacious, the shelves are adjustable. The only annoying thing is the humming noise it makes every so many minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Perfect Stainless Steel Fridge for Small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect fit for my small kitchen. It’s counter-depth, so it doesn’t stick out and overwhelm the kitchen. It’s built with beauty and functionality. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drawers are a little hard to open and shut. Would be better if they were on wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 2 out of 5 stars

    refrigerator freezes items!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had items on the top shelf towards the back freeze even after turning the temperature up to 41 degrees (recommended is 38). I have called for repair so hopefully that will be taken care of but it means another day's interruption waiting for service. I like the counter depth for my small kitchen, although it takes getting use to after having much more refrigerator space for 40 years! Overall the quality doesn't seem as good as past refrigerators I have had, but I had to substitute quality to have a unit that fits my smaller kitchen. This was a floor model and I have to prove date of purchase to have it covered under warranty! Although I purchased it at the end of 2019, it didn't have it delivered right away! So I have only had it a few weeks.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Meem, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Although concerned about water in the fridge, family loves it and prefers to outside the fridge. Well organized and good use of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh fridge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless finnish has rust spots only after two years and the seal on the freezer sometimes doesn’t seal properly and you’ll find ice buildup around the opening. Keeps stuff cold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look for the space. Water inside vs the door is nice to provide more room inside the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great for a small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance for a small kitchen. Water inside the door gives it a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Gets cold fast. Water feature is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits our space well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same quality as our old fridge but fits space better.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top refrigerator with the side by side doors. Excellent cooling. Lots of storage. No more bending down to find lost jars all the way in the back!

    I would recommend this to a friend