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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,102 reviews
  • Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , I love my new fridge. It’s beautiful and customer service is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is perfect. Works as described and it looks beautiful. I get a lot of compliments. I recommend this fridge. I've had it almost a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid makes quality appliances. Well worth the extra money. Best Buy is competitively priced and delivery men were careful and considerate. Yes I recommend KitchenAid and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Get it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the space without being overwhelming. Love the straight edges and modern, not-so-bulky design.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Good as the other reviewers said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly! I love the H2o disperser. I found it easy to move because of the rollers and ease of lifting the feet uto access the rollers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It can hold a large amount of food and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter-depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are empty-nesters (nine months out of the year) and we decided to retire our 24-year old kitchen fridge. We hunted around and decided on this model. It fits our needs perfectly and looks great in our kitchen. There's not as much room as the old fridge but we don't need as much anymore. We got the Best Buy extended warranty and are very happy with our purchase. It's a well-made refrigerator and I love how it keeps our drinks icy cold!

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    TERRIBLE QUALIITY & SERVICE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it zero stars if I could. We had fridge delivered three days before SIP. I noticed a stain on the front minutes after the team left and called immediately. They booked an appointment for someone to come back a week later but then cancelled when they were no longer able to come into our home. I decided to suck it up and deal with the stain, pandemic and all. Over the next few months the rubber on the inside of the doors started peeling off. I decided to deal with this too, but now it's peeling so badly the door barely seals. Best Buy will do NOTHING for me because it's been 7 months even though it's still covered by the warranty. Product is terrible quality and company has zero accountability. Will never shop here again. Anyone want my 25 points?

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello zerostars, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Nice refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. We really like the water inside feature and it looks great in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look of the black stainless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 12 year old white Kitchenaid, still working great, but wanted the new look of the stainless steel. Pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal! Nice refrigerator for my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit into place, installing was a breeze. Ice cubes made as soon temperature reach operational temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product! The Kitchen Aid French door refrigerator is awesome! Clean sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just received my new kitchenaid refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time, and had to send the first unit back which was delivered in a damaged condition. As a result we had to wait a few weeks for the new unit to be delivered. The new unit finally came and was in perfect condition. We have only had the fridge for a few weeks and so far I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is value priced and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. There are liners in the shelves that can be removed to clean easier. Very convenient for condiments that spill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KitchenAid Counter Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total KitchenAid fan. However, I am disappointed with this particular refrigerator. I didn't realize that being counter depth that it would lose as much space inside as it did. Also, I don't like that it doesn't have the ice and water dispenser on the door. But these issues don't diminish the quality of the product in any way, Just a realization that I should have thought it through more before purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It refrigerates beautifully, has a lot of capacity and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance, functional with lot spaces and nice appearance. I strongly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator great freezer small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the French door. So much room in the refrigerator part. Was disappointed in freezer. Much smaller then I had before. I have a freezer in my garage so don't mind. I was limited in what would size refrigerator would fit in the space the old refrigerator was in.

    I would recommend this to a friend