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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,102 reviews
  • Rated 5 out of 5 stars

    Quiet and sharp looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations. Was a second purchase as I have the same in my CA home. Set up was quick. It’s super quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Linda's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems to work well, like the ice and the drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a fridge without water in the door. Love the LED lighting and ability to see the temperatures for both spaces separately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my KitchenAid counter depth refrigerator. I would highly suggest it for anyone looking for these specifications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek modern look and easy to open and close . Counter depth makes it a little smaller but it looks great in the kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Not our Best Buy. And that's putting it mildly.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend against purchasing this model. The doors don't seal properly leading to condensation on the seals and water dripping into the freezer drawer seals. I'm constantly having to wipe water off the door and freezer seals. This also means the unit is wasting energy. Our unit has also become increasingly noisy in just the first 6 months of ownership (49dB). I'm now trying to get warranty support and Best Buy has referred me to KItchenAid. Wish me luck. Buy something else if you're in the market for a new fridge.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love my Kitchen aid French Door Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Roomy, Cabinet depth fits perfect. Great Fridge!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator but can get a little loud at tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the refrigerator appears to cool properly; however, it has recently seemed to run a little loud when the cooling setting is going on. Then it quiets down after it appears to have gone through a cycle. It is big enough as far as space goes. My only complaint would be the level of noise at times. Other times it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love the black stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the way the black stainless looks with my current other black appliances. I also love the water dispenser being on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Fridge works well and is quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient with plenty of room for all varieties of food and drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great! Love my Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, perfect for my little kitchen. I really like that the water dispenser is inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator greatly meets our needs as a two member household. Its been very quiet, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful fridge! Both the inside and outside are gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and a great value. It looks fantastic. I like the water dispenser inside of the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the fit, it’s perfect depth and it doesn’t stick out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage and good looking. French doors new for me. Wish the doors closed more automatically. The alarm reminds me I didn't close them tightly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Perfect for what I need. Plenty of room for everything. Like the door storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we wanted. Bottom freezer, double doors on top. The quality is much better than the other models we saw.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our new refridgerator. the delivery was flawless. the geek squad even pointed out a flaw in our original order and then replaced it a week later. I was impressed.

    I would recommend this to a friend