Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • Left. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • Alt View 11. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • Alt View 12. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • Alt View 13. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • Alt View 14. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • Alt View 15. KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel with Printshield Finish.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

KitchenAid - 20 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel

Model:
KRFC300EBS
SKU:
5455000
Highly rated by customers for:
$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,102 reviews

  • Items Freeze at Back of Top Shelf

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except when something is put at the back of the top shelf it freezes. The temperature is set at 38°.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Good refridgerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refridgerator cools very well. Lots of space for all of our needs

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Hate Stainless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my new fridge except that is stainless steel. Unfortunately at these times it takes months to get a fridge ordered and who can wait for a fridge.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, couldn’t be happier with my purchase.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Average at best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the performeans based on the cost of the refrigerator. Does not produce much ice after having it plugged in for a week it still has not filled a full tray. Also a bit on the noisy side when running.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter depth is awesome! No more lost food in the back.

    I would recommend this to a friend

  • Nice looking, fits perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the look and capacity. Excellent fit for our updated kitchen

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Love the look!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it. Love the pull out draw with the top that opens as you pull it out. Doors seem to need an extra push to shut tightly

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge because it is quiet, attractive and simple.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new fridge - works well and looks great in the kitchen. We have the matching range and dishwasher also, and I would buy them again. I do not use the ice maker, however. I have an old house and did not care enough to run a water line for it.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Over this refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough. Easy to use. Looks good. Very pleased.

    No, I would not recommend this to a friend

  • Very nice in and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and cozy, affordable too.Quiet and spacious inside.

    I would recommend this to a friend

  • Decent but not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days of ownership and it is already requiring service. It makes intermittent banging noises that last for 10-30 seconds. The doors are extremely light and do not close without deliberate force. It's a nice-looking fridge but not very spacious.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, StaceyC. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • KitchenAid French door, bottom freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new Refrigerator! After a few days of worrying about the frost in the freezer, it was brought to my attention that someone had not shut the freezer door completely! The technician came and adjusted the door to make sure it would shut correctly next time.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Awesome refrigerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Like the water located inside. Nice finish

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my new renovation. Sleek and simple.

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Space

    lots of space easy access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our frige fits great in our smallish kitchen love the space inside

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator installation was handled quickly and efficiently

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • Great looking refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern, sleek looking stainless steel refrigerator

    This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel

    I would recommend this to a friend

  • right size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit always wanted a counter length refrigerator

    I would recommend this to a friend
Page 34, Showing 661-680 of 1,102 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.