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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,102 reviews
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig Only thing I would change is the filtered water spout in frig not very comfortable when getting water

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Fast delivery. Quiet refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Quiet and cools well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, quiet roomy and cools well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great KitchenAid quality and function. Still waiting for Best Buy to match the lower price I found but this is a great value from KitchenAid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Perfectl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last kitchen aid finally went out after 30 years. So i was suprised to find anotber one exactly the same measurments and buying it was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love the look and the interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior water filter dispenser and ice maker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good reviews of appliances available at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were very helpful in determining which brand and which type of appliance to buy. It was especially helpful in not buying a LG dishwasher as all said they were not very good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance looks great. Very quiet. Lots of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my New Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new fridge. I chose the freezer on the bottom as I wanted more fridge space for food with no wasted space between the side freezer model. It works very well for my in home Child Care program. It holds many gallons of milk. I like the separation for the Veges/fruits and the meats/cheeses. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cody

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was great! He knew the appliances' track records and was extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new refrigerator it looks great and is working well for all my needs. BEST BUY did a fantastic job in the installation with a great price. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge but there was no water filter installed in it when I purchased it. I had to purchase that separate and install it before the ice maker and water spout would function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. Simple and convenient installation scheduling from Best Buy as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I would like more choices for adjusting shelves and door shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivery was the BEST ever! So easy and kind. I absolutely love my refrigerator! Beautiful and efficient. I am definitely going to purchase my next appliances from Best Buy. I suggest doing it in store vs online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen mixed reviews about this refrigerator, I am typing this after using it for 3months and it was perfect choice for me as i did not require cold water filter. I would recommend if someone not interested to use water filter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors are 2 mm vertically off. The freezer door opens cockeyed as well as the freezer shelf. Cools fine. I thought Kitchenaid was a good manufacturer; wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and great service but could be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well good product great service. Happy with everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average frig looks nice and matches Kitchen Aid distinctive look however quality inside is very average.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Defect from factory, bad warranty from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new refrigerator kept freezing up. Turns out the bottom door wouldn't seal due to a manufacturer defect. Now we are waiting at least 6 weeks for a new bottom door! Ridiculous. Geeksquad won't service this since it's a Kitchenaid appliance (for the 1st year it has to be serviced thru Kitchenaid/Whirlpool), and Kitchenaid/Whirlpool couldn't locate our address so they refused to come out. We had to find our own local appliance repair guy for the repairs.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Annoyed, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand