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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,102 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month I am happy with the fridge. This size and style fit better in my small kitchen than the one-door model I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge!! Love the size of I’ve basket a d the hidden water filter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Loud Vibrations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a similar KitchenAid fridge with this one. My previous one was nice. This one is awful. The freezer compartment vibrates loudly. Sometimes it sounds like a lawnmower rather than a fridge. It’s only a few months old but the repairman who’s come twice can’t seem to figure out what’s wrong with it. Since the loud vibrations are intermittent, the repairman is now denying that there’s anything wrong with it even though I’ve provided multiple videos of the noise. I’m so tired of the noise and ineffectual repairs that I’d like to take a sledge hammer to it. (I’d attach a video but can’t.)

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, AmyS. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen Aid counter depth frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice frig. Installation crew was courteous and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is great The delivery service was way above average Two great guys. Polite and on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent reviews but have not recieved item yet due to backorder. This after the original refrigerator was cancelled by Best Buy. Total nightmare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So please and thrill with my new refrigerator. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. It fits perfectly in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge for Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge for the price. very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    referegerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and recommendation from all staff members in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all we could want and more. So far it's not frozen anything in the crisper like our old Maytag did. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many times in best buy and I have never had problems and always good prices, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect. Roomy and very nice loooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery, we'll packaged, on time. Floor model price was unbelievable, salesman cleaned it up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole family loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the four of us. Very roomy. Beautiful refrigerator, first thing I see when I walk into the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter-Depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional design. Very nice features including wine rack. Freezer shelves nice for bottom drawer freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Keep the food fresh longer than my old one. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product, with competitive pricing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is “The Best Buy” !! The most competitive pricing in the market.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised, was a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Kitchenaid in 32 years...best appliance eve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first cabinet width refrigerator I've ever had. Plenty of room for our smaller family.

    I would recommend this to a friend