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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,102 reviews
  • Rated 3 out of 5 stars

    Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigorator. From the date of install, there has been moisture --- I am going to wait to see if this gets better over time -- or Best Buy will need to do something to correct this. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid has always been reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new KitchenAid replace our old KitchenAid refrigerator and has been working fine.

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 2 out of 5 stars

    Finish is very fragile and drawers are cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish on this refrigerator is very fragile and dings very easily. The internal components like the drawers are cheap and flimsy.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rated 5 out of 5 stars

    It was just right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something just like my old refrigerator and that fit perfectly. This was it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and delivery staff was excellent, a great representation of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had good luck with Kitchen Aid and have the same unit at our east coast home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I have used of the dishwasher and refrigerator I find no complaint so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Pacific Sales in July 2017 to purchase a refrigerator and matching dishwasher. However, 3 months later and 6 refrigerators (3 Whirlpools that had so much condensation forming everyday on the freezer door that it pooled onto my wood floors, 1 Frigidaire that had a tinny whirling noise that NEVER stopped, and 1 damaged KitchenAid delivered) I had to pay $800+ more and settled for this French door when I wanted a side by side. Originally I bought a matching dishwasher but now they don't match and Pacific Sales would only say "sorry".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has all the items I wanted on it and it is compact very delighted with choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already rusted!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge in October 2017 when I was remodeling my entire kitchen. I couldn't believe it that rusting spots already started to appear on the door. This is Kitchen Aid and it is supposed to have durability. I am very disappointed. Now I have to deal with Kitchen Aid customer care because it has been over one year. I am not sure about the other models. Needless to say, very disappointed!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect features. It is 36 inches wide plus a bit. So be careful when you measuew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and well worth the price, very satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer drawer simply does not work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer drawer easily gets out of alignment and does not seal, leading to thawing, refreezing, ice and frost and an overall dysfunctionality.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello MattPDX, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the price and no ice dispenser in door also appearance very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very nice and practical for the price. Samsung makes great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a great set get this it looks and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid is a wonderful product and I love the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid is a wonderful product and I love the way it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counterdepth refrigeratpr. Saves space,looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for small kitchen. Everything I wanted in a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size it doesn’t stick out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, size is in line with counters love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our appliances work, fit and look great! I'd definitely recommend them to anyone!

    I would recommend this to a friend