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Customer Ratings & Reviews

$2,609.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,102 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance looks great but not hooked up yet. Soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door hanging drawers are not well designed and touch to the shelf and then doors do not close properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchaid refrig. french dooras counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one in PA and loved it. Easy ppurchase at a great price. Must see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Keeps things cool. Sometimes lots of fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had it long, but so far everything is nice and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Summary product only.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very nice. The one we was delivered had a noisy compressor so we exchanged it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with my kitchenaid refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer never got cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this unit and it broke our heart. The freezer never reached its prescribed temperature in the one month we had it. We found out it had a bad compressor out of the box. Kudos to Best Buy/Pacific Sales for stepping up and replacing it immediately with no hassle. Now we will try to love again with the new one they are delivering next week. Long time Kitchen-Aid fans so we have our fingers crossed. Hopefully it is just an aberration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and hoping to get installation very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look of this competitively priced refrigerator!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad coordination of delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice. Every other element of the experience was at the lowest rating. Poor interface from the sales floor to the warehouse to the delivery service. Al seemed like they were independent contractors and had no interest in coordinated service.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look without the expensive price tag. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud and easily broken

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor is extremely loud and sounds like darth vader. I've had it replaced repeatedly. The shelves have plastic holders that easily smash. Do not buy

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking Refrigerator ,fits real good in my space!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator and we are very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great item. clean and organized. it's a joy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great refridgerator i love the stainless look...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great appliances, horrible service from BBY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances, horrible service from Geek Squad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, great working and looking as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.......................................

    I would recommend this to a friend