Customer Ratings & Reviews

This refrigerator fit in perfectly in counter space area in my kitchen. This is an excellent buy.

We had a french-door KitchenAid fridge for 4-5 years and loved it, so when we moved we bought another. Disappointing. The first day a piece came off and wouldn't go back on. The quality seemed much cheaper. One of the doors wouldn't close easily. Not a good experience. So we returned it.

For me ,this refrigerator was to small on the refrigerator side,especially being 20 cubic feet . Shelves are narrow, freezer was deep and not easy for placement. Good ice-maker and had ice within one hour !

Your guys were excellent. They were totally coordinated.

NO review. We didn't receive our refrigerator. A date was scheduled for delivery and we received a notification close to the end of the day that there was an issue. We tried calling & leaving a voice message for Mike at Geek Squad in the Iwilei and Shelumiel Delima have been sending emails to reschedule our delivery but we emailed and left numerous messages and NO ONE RESPONDS to our emails or voice messages. Thjis is very unacceptable. We been having issues with the Samsung refrigerator since October 2025. And all we have been receiving is the run arounds. We would appreciate if someone will be able to assist us IMMEDIATELY. The staff and attorneys are getting very upset.

After our house flooded with Hurricane Harvey the one thing I was excited about ordering were new appliances. I love the styling, features, and quality of KitchenAid products and was thrilled to purchase the 25.8 Cu. Ft. French Door refrigerator (KRMF706ESS), the beautiful dishwasher with a 3rd rack (KDTE304GPS), the 30" Double Oven with convection (KODE500ESS), and an enormous Microwave with a removable shelf for lots of options (KNHP519ESS) which had a special cherry cabinet built around it. Our kitchen was finally ready, just in time for Christmas 2018. The refrigerator was the first to have issues, with the ice maker leaking, stopping, freezing the entire thing up which had to be thawed with a hair dryer. We replaced the ice container 6/20, motor, seal and shaft 8/20, I/M leaking and stopped cooling on both sides 6/22. In August 2023 the entire fridge had quit working correctly and would have cost over 1K for parts which 'might' have solved the issue. Sadly our wonderful microwave started making a loud noise and quit running October 2023 and the technician gave us the news that the Magnetron shorted, and couldn't be fixed. We have a whole house surge protector so we know it wasn't caused by electrical issues. Now in the summer of 2024 our dishwasher quit working correctly. The motor has died in the main wash assembly. It would cost more than $600 as the entire bottom of the unit must be replaced. Since 3 of our 4 expensive KitchenAid appliances have failed I asked the technician about our very pricy oven which he warned us that if the heating element on the bottom goes out, the removal and repair for it will be astronomical, because of the way it is constructed. [ ] I absolutely love these appliances, they were all top notch and had every feature I could ever want, but I can't believe that I have spent over $10,000 and am having to replace 3 of the 4 in less than 6 years!

I purchased this refrigerator with a three week wait on delivery. A few days after I purchased it I was informed it would take another four weeks before I received it. I was then billed for it before I could receive it. Not good customer service!