Customer Ratings & Reviews

Overall I am happy with this refrigerator. I like it being a counter depth, but with that being said...it means it is on a smaller size. I noticed that the refrigerator is a little noisy at times. Also, the drawers inside the refrigerator do not slide as smoothly as I would prefer. Sometimes, when we open the bottom freezer drawer, the whole fridge rolls out, which could be annoying! Other than that, it is a nice looking refrigerator. Keeps food fresh, water dispenser works great, and the freezer makes great ice.

Easy to set up. Best Buy set up the water line for ice. Can set temperatures for both refrigerator and freezer.

I don't feel I have as much room in the fridge part as in a one with one long side (no drawer at bottom) Other than that it is excellent.

Love the look. Trouble with deli drawer cover falling off until made sure I but crisper drawers in after reattaching cover. Collects fingerprints but easy to clean. Freezer holds more than it first appears. Ice replenishes quickly. Love water inside instead of outside door as it doesn't take up space in door.

The KitchenAid fridge is a perfect fit and size to our new kitchen, matching with our other KitchenAid appliances. It is spacious, well laid out and the freezer section below is exactly what we wanted. BestBuy service was great! It was on back-order but came before expected. Delivery guys were courteous, and helpful. I would recommend BestBuy as well as KitchenAid to anyone!

So far I love it! We just had this installed and it took a few days for the condensation not to happen on the inside of the door, but after just a few days no condensation and I love the water inside. Some reviewer's set it trickled if you just wait for A few seconds, you will get one last trip and no more dripping.

All fridges seem to be made by the same company now so not really sure if this is worth it, but it's a good fridge so far.

The fridge is good for exactly what I wanted - counter depth with no outside water dispenser. My wife wanted the look of french door with bottom fridge, but we both have agreed that while it looks nicer a traditional fridge with the freezer on top is substantially more usable.

I love the filtered water access on the inside. I also love the ice access on the inside. I previously had a refrigerator with the ice & water on the outside on the door. It was messy & a germ collector. The way the racks are organized in the bottom freeze , I have much more space to store larger items versus my old side by side.

Excellent quality, quiet operation. Makes great ice.

We had been looking for a new refrigerator and spent a lot of time trying to figure out what we wanted/needed. We ended up with the 20 cf French door counter depth. I am really happy with this purchase, the ice maker works great and I am glad we went with the smaller refrigerator.

Really nice frige, lots of room for large drinks and milk cartons and lots of ways to adjust the shelves to serve you family needs.

The Black Friday price for my new refrigerator was great although they don`t make them like they used to. I replaced a 10 year old Kitchen Aid. I am enjoying the French door style & I love no ice maker on the door exterior. Th h20 dispenser on the inside is great & dispenses cold h20. The delivery was the BEST I ever had.

My 2nd kichenaide fridge like this one. The last house sold and with it went the fridge, they wanted it!! We then Had to return a Samsung after having it for a few days realizing there is no comparison to the kitchenaide. so exchanged it, best buy is excellent with exchanges. This fridge is super cold. This fridge is beautiful you get what you pay for 5 stars. It is the classiest cleanest looking chef style high end restaurant refridgerator on the market for this price .

The best KitchenAid appliances I have ever owned! We do have an issue with rotting in the seals, but it still works perfect

Best fridge we have ever had. This is our second Kitchen Aid fridge. We were sick when we had to leave the first one when we sold our previous home. We moved quickly to order another and replace the GE fridge that was in the new house.

USA made-fabulous! It is very roomy for the refrigerator part but the freezer baskets should be a deep shelf because it is a waste of space with wire baskets. You cannot fit a lot of items in them.

I bought this as my 3 yr old Samsung was a lemon and got a refund. It is ok, not real stainless steel. Is also darker inside and could use more lighting. The water inside is cumbersome as it takes two hands to fill anything but does flow fast. I’ve only had it a few weeks and it works fine , makes a few odd noises. Not as well designed as the Samsung but hopefully works keeping my food cold. The bins in the freezer aren’t solid and you can’t store much food but is fine for two of us. A separate middle drawer would have been better as you have to open both doors to access it. All obvious when you look at it but I had limited choices that would work in my kitchen. Also is not true counter depth but i knew that. Best Buy salespeople are great to work with.

Great to see ice cubes again after dark times with Samsung refrigerator. Overall appearance is sharp but the feel and sturdiness of the doors and freezer is below average.

Good quality fridge in terms of maintain food and keeping items cool. I like the counter depth. Just the freezer is too small, hard to bend down and reach. I should have gotten a side by side fridge.