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Customer Ratings & Reviews

Your price for this item is $2,399.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,102 reviews
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. Getting water is a little awkward though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made Delivery On Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. First refrigerator was damaged in transit. A replacement was delivered in just two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit ! Have not owned long enough to fully review. Nice features and fits well in Kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIGERATOR, KITCHENAID 20 CF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time and did an excellent job of installing the refrigerator and the accompanying parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Excellent Delivery and Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent delivery, and onsite setup. Best Buy even hauled away the old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, the clean lines. I was looking for a refrigerator that was counter deep and I trust Kitchen aid. There is less space in it than my last fridge but it forces me to deep clean it often and not keep too many condiments that I never really use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love kitchen aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our old fridge went out I was actually kind of excited because I have been dying to buy the last piece of our kitchen aid appliance set. This fridge is perfect. It keeps the food nice and cool. Doors close very well. You can't go wrong with kitchen aid in my opionion!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entire suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item as part of a KitchenAid package. Very nice looking but can't comment on functionality because we are still in construction phase of kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge Option

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge and haven’t had any issues with it. Definitely recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality-not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a KitchenAid refrigerator as it was considered one of the highest rated for quality. It has not worked since it was installed. The company claims it was incorrectly manufactured. There are no others available and we were told it may be until May of 2022 before they can ship us a new one. If there is anything less than one star let me know.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Appearance; Works well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator arrived in excellent condition and the installers, Luis and Edgar, were terrific showing efficiency, knowledge about the product, and patience in explaining what the owner needed to know. The appliance looks great and, so far, is running well..

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel the sales associate had much insight on the product. The fridge is way smaller than we thought.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There are other options out there..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, but there are better options out there. Looks nice, but the operation of the drawers inside is sub par. Feels kinda cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and wonderful delivery. Well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid refrigerator is great. It is high quality, efficient, and saves energy. I would strongly recommend it. Also, thank you Best Buy for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine. just what i was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for asking. It's the refrigerator I wanted and it works very well. I do use the water dispenser or ice maker. I use well water and it's not appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new fridge fast!! This is the fridge that went with all other appliances I had. Didn’t look very big in the store and I was having a hard time thinking it was gonna work for my family. So far so good, think I might have more room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kitchen-Aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly just as we anticipated. We will buy this product again for our next home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same design as our previous fridge, just counter depth. It looks way nicer tucked in flush with the cabinets.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 1 out of 5 stars

    Cheaply made garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace 10 year old model that stopped working. New model has been cheaply made in everway. Ice maker freezes up condenser. Have to turn it off or temp climbs in freezer. I am changing out all my appliances and will never by kitchenaid again.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, BestBuyShopper. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3MA9qzL or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand