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Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,102 reviews
  • Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great replacement for my broken jenn air, great price as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Rude - Used Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me an open box used fridge when I ordered a new one. The process of starting a return went smoothly however, scheduling the return replacement, hookup and removal of the used fridge they sent has been less than desirable. I was informed it would be no issue to have the hookup of the new one as I was conned out of $150 to hook up the used one they sent because somehow even though I added hook up to my order, it got removed during check out. The delivery guys said this was happening to almost all their Best Buy deliveries lately - I bet they were happy about it, because it seems like a good scam to me. Sure deliver me a fridge then just leave it uninstalled ..... OK!?!?! Like you want me to pay for your error once and then again you want me to pay for your error after sending a used fridge. I do not think so!!!!

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    love my frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last frig was over 11 yrs old, not keeping food very cold, now that i have this wonderful kitchen-aid frig everything chills fasters and stay very cold. Wished i had bought it sooner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recent frig purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Reasonable price. Great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Rugrats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, perfect fit, looks great, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very nice KitchenAid is a great value at the BB outlet store. It almost cools too well as we have had to adjust the thermostat several times to keep drinks from freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my kitchenaid. Like the room inside and the deli tray. Have not hooked up ice and water yet. A great buy, although a little expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 2 out of 5 stars

    Kitcheaid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much smaller then previous version. Water dispenser is not easy to use, need both hands.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello IGL1! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator is great! Looks good and it fit perfectly in its spot in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Loved so much, bought it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for a kitchen renovation in my old house, no issues, clean look without sacrificing the amenities of filtered water and ice maker - ordered 3 years later for new construction project!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator but the delivery process was not pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy directions to understand. Both the freezer and refrigerator got to temp quickly. We have not had it very long so time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice design, love the exterior look and the interior design is really nice. Interior layout is really good too. Working really well, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aide Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and excellent bottom freezer refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for our basement and wish we had purchased for our main refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery was flawless, would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy to find this model available at our local best buy. The refrigerator is just the right size for our home and complements our other appliances very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful and useful 'fridge' and good looking to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, fits well and product is perfectly working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too new to rate effectively

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this product a few weeks so it is too soon to rate.

    I would recommend this to a friend