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Customer Ratings & Reviews

Your price for this item is $2,399.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,102 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was great help in our selection.the refrigerator was a replacement for our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the cost. I would recommend this one for anyone to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits nicely with my newly renovated kitchen counter design and width. Good interior design as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very good value and works well. Product is highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The exterior looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior is disappointing. This is a replacement of a prior KitchenAid refrigerator and the interior is noticeably inferior quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Loud Vibrations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a similar KitchenAid fridge with this one. My previous one was nice. This one is awful. The freezer compartment vibrates loudly. Sometimes it sounds like a lawnmower rather than a fridge. It’s only a few months old but the repairman who’s come twice can’t seem to figure out what’s wrong with it. Since the loud vibrations are intermittent, the repairman is now denying that there’s anything wrong with it even though I’ve provided multiple videos of the noise. I’m so tired of the noise and ineffectual repairs that I’d like to take a sledge hammer to it. (I’d attach a video but can’t.)

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, AmyS. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Be Bold with Black

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black finish is amazing. It’s bold color makes the kitchen come alive. I really like this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer broke the plastic cover for the butter. Crack is minor but have yet to tell best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator. Was not happy with the delivery/installation process - very disorganized and too many people to contact....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grocerygetta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Couldn’t ask for better. Must get!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and working fridge. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refirgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with Kitchen Aid based on review on Best Buy and reputation of the brand. Very happy with refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KA fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KA fridge is elegant, and works awesome. I’m very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've always loved Kitchenaid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an idea of exactly what kind of refrigerator I wanted for my new kitchen and Kitchenaid had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would not recommend this to a friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to a friend. It’s OK not crazy about it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap, eveything is frozen.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an extensive research before buying a new Refrigerator. i still remember one blogger saying that he does not recommend any refrigerator now, If you have a older simple Refrigerator but do not like the color, my recommendation is keep it, see if you can painted. I bought this refrigerator in June, 2018 and everything inside the refrigerator is getting frozen. I starting touching the gasket around it and is wet, peeling and humid. I do not usually buy extended warranty but for heavy equipment I usually do. Best buy, let you know when they will come, we are going thru hard times with the Covid 19.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Maria, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I love the size and it cleans up very easily. I love the look of it it looks so professional but without the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and Clean looking , We did not want the ice and water on the outside the door this time and this is perfect .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Compressed Dead after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Kitchen Aid Refrigerator 3/1617. After only a little over 2 months the Compressor went out. Best Buy told me that they would not help me get a replacement. They only cover replacements for 30 days. I don't want to repair the refrigerator since it would be like replacing the engine in a car after only two month. It will be just one problem after another. I'm now dealing with Kitchen Aid. No longer buying at Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge!! Love the size of I’ve basket a d the hidden water filter

    I would recommend this to a friend