Customer Ratings & Reviews
- Model:
- KRFC300EWH
- |
- SKU:
- 7403206
Customer reviews
Rating 4.3 out of 5 stars with 1102 reviews
(1,102 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Very small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged it for a larger model before it was delivered.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY, ABSOLUTE JUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel started rusting every where within a week. The temple control in the fridge is uneven and freezes things stored towards the back. Very loud sounds when dispensing water. Zero support from Kitchenaid despite it being mere few weeks old pirchase. Wish we could return this.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JeremyBB. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 3 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quiet as I would like. Overall good. Storage capacity is fine.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is beautiful, with great features, however it doesn't work. Plugged it in after installation and the thermostat for the refrigerator didn't work. Froze the refrigerator compartment including the water system on the refrigerator.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Frost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Until it gets fixed I give it one star. They have been out 4 times in a little over a month. Still not fixed. They are going to come out again to try . As of right now I would not buy. The refrigerator is a little over a month old
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Freezer size
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a 0, I would......this refrigerator is small
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello TowandaC! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Rated 1 out of 5 stars
horrible customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected this unit and within 30 seconds it was spewing water everywhere. It has a damaged water line and it appears someone tried to fix it with hot glue or something. I understand things happen but when I call best by the scheduled for a new one to be sent out and this one picked up. Except that they state it will be May 5th, 5 MONTHS from now! Totally unacceptable!!!
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We're sorry to hear this frigleaks. For assistance with your return, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. For assistance with scheduling a repair service, Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 3 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely happy with my new kitchenaid refrigerator.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Make sure installer demonstrates all functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser isnt working. The install guy didnt demonstrate it before he left so I dont think it ever worked. Fridge interior feels a bit small.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Yolanda, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 2 out of 5 stars
A bit disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with some grease marks and pulls forward when I open the fridge doors and freezer door.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Happy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Cons mentioned:Freezer size
Rated 1 out of 5 stars
Buyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is way too small and the confirmation on the fridge is odd. Best Buy was great but the fridge is subpar.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Rated 2 out of 5 stars
Lasted less than 5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it in October of 2016. It’s July 30 2021 and the compressor just quit. Had a service guy come out, and diagnose it… disappointing.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Dantheman, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Freezer size
Rated 2 out of 5 stars
no space
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible fridge. super small in size. doesn't fit anything really. its counter depth yes. but its more for look and design than usability.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey mike, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Counter depth
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth was an great choice. Looks sleek
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
No bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We sent this back. It had a dent on the upper right corner. Smudges and marks that would not come off of the front. Nobody ever called us back to see when we wanted another one to be delivered. We bought the same one no problem from Lowe’s. Next day delivery unit was perfect.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not the room I had hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprints too easy not convenient storage. Dont like the lower drawer slide
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
4 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The handles are great for not showing fingerprints since it has kind of a diamond cut pattern, great idea.
This review is from KitchenAid - 20.0 Cu. Ft. Counter-Depth French Door Refrigerator
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer drawer does not seal properly, replacement refrigerator unavailable until November 9. Geek squad call center was dismissive and unprofessional, individual was either working from home or unsupervised
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Blues, thanks for the review. We regret to hear that your Refrigerator is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 1 out of 5 stars
Poor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor craftsmanship. The freezer fan was noisy. The ice maker couldn't keep up. The left door won't stay open. The freezer door fights me.
This review is from KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and staff friendly. So far love the refrigerator. More important, so does my wife.
This review is from KitchenAid - 20.0 Cu. Ft. Counter-Depth French Door Refrigerator
I would recommend this to a friend

















