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Customer Ratings & Reviews

Your price for this item is $2,199.99

Customer reviews

Rating 4.1 out of 5 stars with 374 reviews

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Rating by feature

  • Quality

    Rating 3.2 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the quiet operation, sleek design, and spacious storage of the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many users also appreciate the built-in ice maker and the counter-depth design that fits seamlessly into their kitchens. However, some customers have experienced issues with the refrigerator's cooling system, short lifespan, warranty issues, and frequent repairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 374 reviews
  • Rated 4 out of 5 stars

    Like the KitchenAid Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd (KItchenAid) Counter Depth refrigerator. The drawers and in-door drawer/shelves are smaller/shorter than in my previous frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge for my new home because my last fridge was a KitchenAid and I had it for almost 20 years and no issues. This fridge is a counter depth so it is a little smaller feeling than my last one. It is so bright inside and I love the new door shelf design, I just wish there was one more in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side has more room and is easy to organize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look and the handles. Good storage bins in both sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like side-by-side fridges, the freezer part is very handy that way. It's much easier to get to your frozen stuff than digging in a pull-out drawer. This side-by-side is better than most because it has a little more room in the freezer than the alternatives. And I love that the doors are actual steel and magnetic!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love kitchenaid fridges, counter debth is a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's great for the kids so lots of food and there's a nice freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from a 3-day delay in installation due to the wrong installation team sent twice (mine is a counter flush, they call a built-in.) A beautiful refrigerator that works perfectly! Once install team straightened out !00% satisfied with product and installation. Great price & excellent service. I'd happily buy again from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, ooerates fine, when you open the doors lights can be seen from space its si bright The condenser in the freezer does make some noise.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Spacious room inside. Not cooling <1yr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look to the fridge since it matches the other appliances. Very spacious on inside. Very disappointed fridge stopped cooling after 10 months of light use. Calling service support now. Will follow up with review to assess promptness of response and resolution. Have to call Kitchen Aid directly since installed less than year.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello RM1111, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great looking Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and Surprisingly roomy inside, with great LED lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchenaid Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking fridge. Doors don’t align well and the stainless shows smudges, difficult to clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the product for about 3 weeks now, and so far everything seems to be working just fine. It fit the standard opening in our cabinet space. The LED multiple interior lights in the refrigerator and freezer sections are a nice added touch and increase the interior visibility, while not adding a lot of heat.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and quiet. Great refridgerator, though terrible delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Amazing amount of storage. Love the look and the wine holder feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good fridge so far

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best fridge I have ever owned hands down. What sold me was that it’s American made. Parts are American and more available if there was ever an issue. My only complain is that sometimes the lights flicker like a strobe when the door is opened. No idea what causes that. But goes away for a month or so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but doesn’t have much room. I bought it because of the handles that are different. Kind of expensive for the handles

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean and well designed fridge, kitchenaid makes a very goodvproduct

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ice cubes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back and get a replacement. The gasket on freezer door was installed backwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an instore purchase, excellent value, delivered & installed with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator about 8 months ago and have already had several problems with the ice maker making ice. It often gets stuck and the ice gets clogged have to constantly clean out the ice try. We are a family of 6 and are constantly running out of ice. Expensive fridge to already be having problems with the ice maker.

    No, I would not recommend this to a friend