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Customer Ratings & Reviews

Your price for this item is $2,199.99

Customer reviews

Rating 4.1 out of 5 stars with 374 reviews

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Rating by feature

  • Quality

    Rating 3.2 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are impressed with the quiet operation, sleek design, and spacious storage of the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many users also appreciate the built-in ice maker and the counter-depth design that fits seamlessly into their kitchens. However, some customers have experienced issues with the refrigerator's cooling system, short lifespan, warranty issues, and frequent repairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 374 reviews
  • Rated 4 out of 5 stars

    Too many maintenance parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely styled refrigerator/freezer but not roomy. Requires regular replacement of several filters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great side-by-side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LED lighting! Love the stainless trim on the shelves. Really dresses up the interior. Lots of perks compared to my old 30-year-old frig!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Buetiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for a counter depth unit. Love the water dispenser features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator in all ways!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are more than happy with our KitchenAide counter depth refrigerator. The sleek appearance is beautiful and all features were well thoughtout by the Kitchenaide folks. We hope to get many years of worryfree service out of our new refrigerator! Only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchenaid never disappoints, great fridge with separate ice maker and wine rack! Terrance was amazing, greats service he even pulled fridge out so we could walk around the whole thing. This guy was the best party of the experience at Best Buy, definitely going back to see him for more items soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this frig for less than a month. So far it works well. A little noisy though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall best product for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about, but the loud noise that ocassionally kicks on for a few seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    USA Kitchen-AID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST made fridge, great space and accessibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this Kitchen Aid refrigerator is modern and works well from the lighting to the drawers to the ability to configure the shelves, this product delivers everything a top of the line refrigerator should and it does it seamlessly. I like every feature this product has to offer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with Kitchenaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator came with door problems. Both doors had issues from an uneven door surface to a bulge on the side edge of the freezer door. Replacement doors were ordered . A freezer door arrived and it had a defect on the corner. Another freezer door arrived along with the refrigerator door. Third time was charm because these make the unit look like what I paid for. The sad part is that these 3 doors cost as much if not more than the original unit. I have had many Kitchenaid products over the past 50 years and all have been great. For the amount of money I paid, I expected a product without issues and these were all quality control problems. This product should never have left the factory in the condition I received. The service from Best Buy was very good.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello HandyGirl, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Good, but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and runs well. However, ice machine is slow, loud, and has a small storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well Lighting is excellent Just the right size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I had in mind. Could be a little deeper but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to buy two more door bens with frames and one more freezer shelf to add storage. Cost $345.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this frig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful side by side-like it better than former French door frig. Seems to hold more and things are easier to find, especially in the freezer. Water and ice dispenser on door work great and water comes out cold. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product line. Made in America.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a kitchen remodel. Just received our kitchen aid. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time finding a refrigerator that would fit the space we have and this one worked perfect. Same refrigerator we had for 15 years, just hoping that the ice maker last longer this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -This fridge is beautiful. I love the bright interior lights, the many shelves and door pockets, the generous freezer (much more area than my last counter-depth fridge had), and the very fast ice maker. I have no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.......seems to work properly. The ice maker is a little noisy but most are. Plenty room. Freezer is big enough to hold pizzas and lots of other things. I am pleased with it, also looks nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks awesome but

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice maker needs a redesign. i have to clear it every week. pain!

    No, I would not recommend this to a friend