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Customer Ratings & Reviews

Your price for this item is $2,199.99

Customer reviews

Rating 4.1 out of 5 stars with 374 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.2 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the quiet operation, sleek design, and spacious storage of the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many users also appreciate the built-in ice maker and the counter-depth design that fits seamlessly into their kitchens. However, some customers have experienced issues with the refrigerator's cooling system, short lifespan, warranty issues, and frequent repairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 374 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Excellent quality for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kitchen Aid refrigerator is a great product and offers a lot of storage for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting, Freezer is very cold, Slightly smaller storage than our older model, Has too many filters to change and the ice maker is just too small for a family of four. Would prefer the Stainless steel to be smugeproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I did not really like the double door refrigerators in the past. However, this one seemed to have quite a bit more space. Our previous refrigerator was a 3 door with bottom freezer. So far, we are very pleased with the performance, and the LED lights in both refrigerator and freezer really let you see everything. The water/ice dispenser also works very well. I rate this very highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Wrong size ordered the first time, so when they removed the wrong one and delivered the right one the delivery guys scratched my brand new floors. This is a brand new home so where they pulled the fridge out the floors are dented. But again product is great. I ordered alot of other items with Best Buy and delivery and installation was great with those.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    A very rich looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first counter depth refrigerator. I knew I was losing some space but the look to my kitchen was worth the loss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love shelves, water tastes funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves on the door lift out which is really nice. The water does not taste good eventhough we have a filter. We have to be sure to push the doors closed - maybe it was not installed well by the Geek Squad?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautifully designed appliance - overall pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems there should be 2 more shelves for the refrigerator door - can they be purchased/ordered? Also, the surface is too easily scratched - I can't imagine what would happen if I put a magnet on the front!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit we bought works well, but It runs almost constantly and is noisy. Can this be right?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought on outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at the Best buy outlet for $600. Works great and has many features. Couldn't beat that price.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a KitchenAid French door through geek squad warranty. Love the counter depth and mono finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect size for the two of us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator is perfect! Love the lights in the refrigerator section since there are so many and everything is bright and can see without turning on the kitchen lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great double door refrigerator with water filter ice maker. Have replaced filter once; super easy to do, no tools required. Plenty of room for a 4 person household on freezer side. Good drawer access for a counter-depth. As with most like this, it is a little difficult to see to the back when fully loaded. Shelf space and in-door storage is great for condiments.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great counter-depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps fruits and vegetables fresh for longer time. Looks great, too.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Roomie Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit with lots of room. Easy to access all items in the refrigerator. Very roomie.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great commercial grade quiet very functional and completes my kitchenaid collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of reading and decided on the Kitchen Aid refrigerator for two reasons. #1 it was one of a very few that did not have complaints about the ice maker, a problem we did not want to deal with. #2, I feel Kitchen Aid has always had a good reputation. Best Buy delivered on time and installed it in minutes. They made sure everything worked properly before they left

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid performer. Has good features and looks very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente refrigerator, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our Kitchen Aid built-in refrigerator broke after years of service, we confronted the harsh reality that a replacement would cost more than 9,000 dollars. As the kids are gone, my wife and I could replace it with this smaller refrigerator but full of technical novelties for a quarter of the money. So far, we are very satisfied with the solution.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    KitchenAid best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things amazing from how quiet it is to the wine rack in it!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Don’t Waste Your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had multiple issues with this fridge. In only three years, we’ve had To have the entire freezer door replaced Because ice maker went out. (kitchen aid covered the door but labor was $200), the screws holding the cover to the condenser came off and it started leaking water to the bottom of the fridge, a drawer completely broke ($100 to replace that), the water dispenser slowly drips throughout the day and then seeps down the front of the door causing stains we can’t get out, as well as getting between the stainless steel and the inside of the door. We’ve spent upwards of $600 on this fridge in the three years we’ve had it. Complete junk. And kitchen aid does not stand by their products. I will not ever buy any kitchen aid product again. Best Buy would be better off not selling this garbage.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello BPRM, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand