Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,266 reviews
  • Rated 5 out of 5 stars

    Love the refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kitchenaid French Door refrigerator is a beautifully made product. The gliding drawers and lights make it a really cool frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator--it's sleek and roomy and has many great features, namely cafe doors and the freezer on the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display inside and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator! It’s beautifully finished I side and out. It truly looks like a high end appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by the finish and performance. It’s also well organized. Time will tell but I’m very impressed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many great features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, we are very pleased with our new refrigerator. The interior has great storage options and we love the quality of knobs, handles, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. Lots of useful extra features, runs quietly, really like the way the ice and water dispenser are set up. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice fridge, need to get used to freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge! Need to get used to freezer and how to effectively store items. It is a lot of room just different then the normal double door fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a previous purchased Samsung and is hands down an awesome unit, works great and looks amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still not receiving yet the refrigerate and the hook

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Looks good on the outside, but piece of junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has already had 2 major repairs and still doesn't work great. Freezes things in the fridge and we have moved stuff away from air in back and turned up the temp for the fridge to the 40's. Very frustrating when veggies in the drawers are still freezing. We have experienced bad luck with stove, dishwasher (2 repairs), and stove handles have melted with heat and lower oven doesn't keep heat in. So many meals have been messed up. They make this brand to look good, but is junk in the inside. Our repair guys have told us that Kitchenaid - now whirlpool makes items to breakdown after a few years. What a complete waste on earths capacity and resources! I do NOT recommend at all!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jules, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Broke in First 2 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happen as it stopped working and spoiled all my food I first two days at my new home. Now has 2 month back order to replace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator. After getting it up and running I couldn't be happier with its performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French door refrigerator the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our French door refrigerator. Plenty of room in both the refrigerator as well as the freezer - can open up the side needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it so far elegant looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new refrigerator led lights make it look very nice..so far we love it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    KitchenAid refrigerator unreliable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.5 years old and right front door gasket had to be replaced AND now its been broken for 4 weeks as refrig defroster doesn't work, part and installation due soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel is a best refrigerator is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything and easy to see what food is inside. The ice maker is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this frig, except the ice capacity needs to be larger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooler than a fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food stays fresh quite a while. Compartments are efficient and get the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great but doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful overall but the refrigerator part stopped working after 30 days... this is our second one.

    No, I would not recommend this to a friend