Customer Ratings & Reviews

The only reason I didn't give this refrigerator 5 stars is because it's still fairly new, and I didn't feel I could completely review it yet. However, it's my favorite purchase of my remodel so far! It's beautiful inside and out. The storage spaces are reasonable too, but I usually don't have it full.

There is so much I love about my new French door refrigerator! The easy close drawers, the slide back shelf for my tall items, the beauty of it, inside and out. But it's the water and ice dispenser that is so amazing that I marvel at the engineering of it. You can push the measured fill option and the water fills my cup to the perfect level. It's tall enough for every gigantic cup I have. The size of the ice cubes are perfect. I drink so much water and my former fridge just gave me aggravation because I had to tip the cup to fill it up. I know it's a little thing, but to me, it was annoying me every time I used it. This Kitchenaid refrigerator is the best refrigerator I've ever had!

This fridge is well designed and done elegantly. It’s easy to open but not so where you are wondering if it’s closed well. The shelving is well done and optimizes space extremely well. The freezer is also well organized. The only thing is the freezer is a tad small. The water function is fantastic. It has pre-measured options if you know how much water you need. It dispenses water neatly without splatter. Having an American made appliances is far better to have than cheap Korean brand for one simple reason (aside from being made in America) is that it’s much easier to get parts (when that time comes).

Well thought out design, a place for everything. So spacious, i like the freezer on the bottom, puts the refrigerator space at eye level. Very pricey, hope it lasts.

This is a great fridge, excellent use of space and versatility for a counter depth. It also looks great :)

Very poor design. Portion of retractable shelf does not align with test of shelf when fully extended. The discharge port for water on door is way to close to door, leaving minimal clearance space. Add this to the fact that the water flow will continue for a second after cup is pulled away from dispenser, and water will almost always spill. The lighting and layout of the freezer section is terrible.

We were blown away by how pretty this refrigerator was and the fact it was Kitchenaid, which we trusted as the last ones we had still worked after 20 years. Sadly, 3 months out of the year warranty, it stopped making ice, then the freezer stopped and a day later the refrigerator too. We called Best Buy as we did purchase an extended warranty. Repair came and diagnosed the bad compressor. Then condenser. Then evaporator. Today repair will come again and replace more parts! We have been without our beautiful box for almost 3 weeks now. From what the repair told us, this model and the others like it have faulty compressors. Kitchenaid used a different compressor on this design and they are faulty. If you are considering this model, think again, or at least get the extended warranty. What trouble this is to even complain to the right parties...going to complain to kitchenaid too.

Beautiful inside and out. Functional, innovative and good capacity, but who couldn’t use a little more room in the fridge? Wish the shelves had a little more adjustment capability, but other than that, it is a great fit for my family and kitchen.

This was so nice and unique that I thought, because of the brand and price, it would be perfect. However, it makes a horrible noise, and I noticed many negative reviews after buying it. Additionally, food goes bad because the temperature fluctuates on its own. I’m very upset—it's been less than a 2 Months with this fridge!

Beautiful frig that has a premium look but a premium price as well. It’s very quiet when running. The cubes are about as small as sugar cubes so crushed isn’t necessary. Only complaint is the water placement is too close to the front door which can lead to drips down the front.

Sometimes the motor kicks in and it can get a little loud. The left side door close is a little loud and jarring. Love the ice and other features. Inside is beautiful.

This KitchenAid refrigerator is absolutely gorgeous. It has all the bells and whistles. .pull out tray, bins for convenience and functionality. Easy water & ice dispenser, stainless look on the inside. Freezer has a large capacity, easy to find items. It's a must have.. and counter depth for that custom built-in look. Love it! And the delivery guys were fantastic. They carried it up a steep driveway, then up two flights of stairs! They unpacked it & assembled it carefully, showed me the features and wiped their prints off of it! Very professional!

I like this refrigerator very much. It has many good features. However, the icemaker broke down at the 11 month point. It cannot be fixed. The entire door on the side where the icemaker is must be replaced. The repair man said 30 out of 40 appliances that he fixes every week are less than one year old and that the replacement parts are better than the originals. Thank goodness this broke down before one years time, however, KitchenAid has a good limited warranty for up to 10 years. One of the few.

very nice fridge with plenty of space and beautiful design

This refrigerator looks good however the quality is very poor. We exchanged the kitchen aid 4 time and every single one had issues. Don’t get overwhelmed with the looks because the quality doesn’t match!

Although it is a beautiful fridge, there are twoa few things I do not like about it. The first one is that it only has ONE light bulb in the freezer, so the freezer doesn't have much light, if at all, which brings me to my second complaint - the placement of the bulb. The bulb is in a place where items in the freezer block the light, so if you have a full freezer there is no light. The third complaint is the space of the freezer. The freezer is not as deep as it appears when empty. Had I known of these issues, I would have reconsidered the purchase.

Amazing refrigerator! So much storage space and compartments. Clean and slick looking

Pretty fridge. Love the wood accents and lighting. Bought as a basement fridge. Not liking that you cannot adjust the height of shelves though…..

Hi. The refrigerator is quite nice with flexible shelving, convenient and easy. Lots of storage , doors are sturdy with ample storages space. However two minor problems. 1. The right bottom fruit bin does not close all the way when using the auto close feature. appears the right side of the bin doesn’t completely close. 2. The lighting in the freezer draw is wholly inadequate. Barely see what’s in there at night. Needs another light fixture not just one that can display the entirety of the freezer. Or higher amp light bulb. Thanks

Had to replace the French door fridge we had because it quit working after 4 years. Found this one and really like it! Fingerprints are much less noticeable and easy to wipe off. Looks great and works perfect.