Customer Ratings & Reviews
- Model:
- KRFC704FBS
- SKU:
- 5461000
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with many nice features. A little pricey but worth it.
I would recommend this to a friend - Pros mentioned:Design, Size
kitchen aid refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent size, beautiful design. in love with the interior of this fridge
I would recommend this to a friend - Pros mentioned:Design
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kitchenaid refrig is quite nice looking. The interior looks modern with the wood trim. The frozen section is smaller than I thought though.
I would recommend this to a friend - Cons mentioned:Ice maker
too many problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 17 yo side by side Kitchenaid which we loved but it was time to replace. We picked this one as we needed a counter depth one and wanted to try a French door version. Either we received a lemon, or this is really a bad refrigerator. We waited 24 hours as recommended and then noticed the day after that our iced tea that we had was frozen along with milk and even a cantaloupe. we had used the recommended settings of 40 degree F. The ice maker never worked right also. We finally called Best Buy who BTW has great customer service and replaced it with a new side by side one.
No, I would not recommend this to a friend - Cons mentioned:Ice maker
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. I replaced a 20 year old Kitchen Aid with this unit. The only reservation I have is the when the icemaker refills with water, it makes a loud eerie noise.
I would recommend this to a friend - Pros mentioned:Design
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful!!! Kitchen Aid appliances are so well thought out. For a counter depth refrigerator, the refrigerator portion really has a lot of room, and it’s so well divided. The freezer section is definitely a little on the small side. Overall it’s beautiful and I’m so happy with my purchase!
I would recommend this to a friend Beautiful and functional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this fridge and loved the design, but were nervous about the space and the reviews on the freezing issue between doors. well...after connecting our water to the fridge, the issue disappeared. The space is great, we never have this thing full, is so well thought. We hope will last long as I am still in love with everything it offers: the small ice cubes, the water at the press of the button, in door space and the freezer space...phenomenal
I would recommend this to a friend- Pros mentioned:Design
Sleek looking fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look it’s sleek. The wood finishes on the inside are beautiful
I would recommend this to a friend - Cons mentioned:Ice maker, Noise level
Buyer Beware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for 10 months and I regret buying it. Right now the ice maker is not working and is leaking water. Ice bucket capacity is very small, not enough for a family's normal use. Refer is noisy.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Paul, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Cons mentioned:Ice maker
Sleek, clean look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, cools great, tons of storage, only negative is the in the door water dispenser - you fill your cup and remove it, the water doesn't stop immediately, it keeps running for a couple of seconds - which is just enough time to make a mess on the fridge door and floor.
I would recommend this to a friend - Pros mentioned:Overall performance
New Home New Kitchen Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased the refrigerator for a new home. So far pleased with its performance.
I would recommend this to a friend - Cons mentioned:Ice maker
Good Unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this refrigerator. The only negative is the ice maker. After 2 months it stopped producing ice. After talking to customer service I guess this happens a lot. If you do buy Kitchen Aid refrigerators with a ice maker, make sure you purchase a extended warranty plan because you will be replacing the ice make often.
I would recommend this to a friend - Pros mentioned:Overall performance
Look is deceiving
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge disappointment. Looks beautiful, but the inside quality is like cheap plastic. Shelves not adjustable milk cartons or any containers that high do not fit. Freezer - ice cream soft when set on zero, needs to be -5 or colder. Freezer door heavy, does not slide in normal-like unless pushed hard, or will stay ajar and melt contents.
No, I would not recommend this to a friend BROKE DOWN TWICE IN 8 MONTHS! DO NOT BUY!!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS REFRIGERATOR! THE REFRIGERATOR STOPPED COOLING AND NOW BOTH THE REFRIGERATOR AND THE FREEZER HAVE STOPPED WORKING IN 8 MONTHS!! IT HAS NOT BEEN A YEAR AND I SPENT 4000 ON THIS PIECE OF JUNK. I WOULD NOT RECOMMEND TO ANYONE! THE PEOPLE THEY USE TO SERVICE ARE NOT RELIABLE AND THEY WEEKS TO MONTHS TO COME OUT TO SERVICE YOUR APPLIANCE, BEWARE I READ THROUGH THESE REVIEWS AND THOUGHT I WOULD NOT BE ONE TO GET A LEMON BUT I DID, BUT AFTER SEEING THE WAY THEY TREAT CUSTOMERS AND FINDING PARTS I WOULD SAY THEY DON'T STAND BEHIND THEIR PRODUCTS!!! SPREAD THE WORD I AM! DO NOT BUY KITCHENAID
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Clint, We are truly sorry to hear you are having an issue with your Kitchen Aid refrigerator. Please email us at canadasocial@whirlpool.com with your contact information. We will respond as soon as we can. We will be happy to look into this for you. Regards! -Teresa
- Pros mentioned:Design
Great so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd refrigerator as our other one broke after a year and a half. This refrigerator fits our kitchen and the interior is beautiful.
I would recommend this to a friend Kitchen Aide Counter Depth Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, keeps food fresh. Need to read the manual to become an expert using this!
I would recommend this to a friend- Pros mentioned:Overall performance
Beautiful and functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this refrigerator stunning in its looks but is incredibly functional as well. We have had kitchenaid appliances before but have so far been blown away by this one. It does everything it’s supposed to and looks great all at the same time. I’m absolutely thrilled with it. Also I have never gotten so many compliments on an appliance ever. It’s crazy how people take notice of this. I would absolutely recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my ge refrigerator with this one. It is a very elegant looking refrigerator and performs well. Great size for a counter depth.
I would recommend this to a friend - Pros mentioned:Overall performance
Keeping Food cold.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had delivery Aug. 19, today is August 31st. Unable to give an accurate review. It works! I had gotten a new Samsung in Jan. 2020, however, it never worked. This is a welcomed appliance. Very nice looking and everything is COLD....Unlike the other new refrig. Today I would recommend this refrigerator...Very nice
I would recommend this to a friend - Cons mentioned:Ice maker
Kitchenaid Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the refrigerator for 2 weeks, and we are having trouble with the icemaker. We hope Best Buy can resolve this issue shortly
No, I would not recommend this to a friend