Customer Ratings & Reviews

This is a great looking refrigerator. Really like the design. Very functional. Love the small size ice cubes. Very happy with purchase.

Excellent refrigerator with many nice features. A little pricey but worth it.

Looks great BUT the compressor is now making a loud noise. I have the extended warranty. Best Buy requires a service fee and pay for repairs on unity. This is not a warranty, this is a paid service plan. Very disappointed with my Kitchenaid fridge and Best Buy.

First fridge they delivered didn't get cold at all.Hopeful this won works for many years. Fridge its self is awesome.

This replaced a 17 yo side by side Kitchenaid which we loved but it was time to replace. We picked this one as we needed a counter depth one and wanted to try a French door version. Either we received a lemon, or this is really a bad refrigerator. We waited 24 hours as recommended and then noticed the day after that our iced tea that we had was frozen along with milk and even a cantaloupe. we had used the recommended settings of 40 degree F. The ice maker never worked right also. We finally called Best Buy who BTW has great customer service and replaced it with a new side by side one.

Huge disappointment. Looks beautiful, but the inside quality is like cheap plastic. Shelves not adjustable milk cartons or any containers that high do not fit. Freezer - ice cream soft when set on zero, needs to be -5 or colder. Freezer door heavy, does not slide in normal-like unless pushed hard, or will stay ajar and melt contents.

excellent size, beautiful design. in love with the interior of this fridge

This refrigerator is beautiful!!! Kitchen Aid appliances are so well thought out. For a counter depth refrigerator, the refrigerator portion really has a lot of room, and it’s so well divided. The freezer section is definitely a little on the small side. Overall it’s beautiful and I’m so happy with my purchase!

The kitchenaid refrig is quite nice looking. The interior looks modern with the wood trim. The frozen section is smaller than I thought though.

With close to a $4000 price tag it has some quality issues. The fridge broke at 16 months - just literally stopped. Best Buy does not offer in home service repairs for this refrigerator. Buyer Beware - ask about service before you buy. this was not a good investment. The wood shelves and look is nice but quality and service matter more than looks. At this price point you have a lot more choices.

I've had mine for 10 months and I regret buying it. Right now the ice maker is not working and is leaking water. Ice bucket capacity is very small, not enough for a family's normal use. Refer is noisy.

Looks great! Like the size and shape of ice cubes. Matches our other kitchenaide appliances in our kitchen. Just two of us so don’t need a huge amount of storage. Liked the size and look of the counter depth. We’ve only had it for two days.

We got this fridge and loved the design, but were nervous about the space and the reviews on the freezing issue between doors. well...after connecting our water to the fridge, the issue disappeared. The space is great, we never have this thing full, is so well thought. We hope will last long as I am still in love with everything it offers: the small ice cubes, the water at the press of the button, in door space and the freezer space...phenomenal

Recently purchased the refrigerator for a new home. So far pleased with its performance.

Looking around for the right refrigerator. Once we found the model, we shopped everyone and Best Buy had the best price. Their installation team was professional and took the time to talk to us a bit about features on the refrigerator.

looks great, cools great, tons of storage, only negative is the in the door water dispenser - you fill your cup and remove it, the water doesn't stop immediately, it keeps running for a couple of seconds - which is just enough time to make a mess on the fridge door and floor.

Love everything about this refrigerator. The only negative is the ice maker. After 2 months it stopped producing ice. After talking to customer service I guess this happens a lot. If you do buy Kitchen Aid refrigerators with a ice maker, make sure you purchase a extended warranty plan because you will be replacing the ice make often.

DO NOT BUY THIS REFRIGERATOR! THE REFRIGERATOR STOPPED COOLING AND NOW BOTH THE REFRIGERATOR AND THE FREEZER HAVE STOPPED WORKING IN 8 MONTHS!! IT HAS NOT BEEN A YEAR AND I SPENT 4000 ON THIS PIECE OF JUNK. I WOULD NOT RECOMMEND TO ANYONE! THE PEOPLE THEY USE TO SERVICE ARE NOT RELIABLE AND THEY WEEKS TO MONTHS TO COME OUT TO SERVICE YOUR APPLIANCE, BEWARE I READ THROUGH THESE REVIEWS AND THOUGHT I WOULD NOT BE ONE TO GET A LEMON BUT I DID, BUT AFTER SEEING THE WAY THEY TREAT CUSTOMERS AND FINDING PARTS I WOULD SAY THEY DON'T STAND BEHIND THEIR PRODUCTS!!! SPREAD THE WORD I AM! DO NOT BUY KITCHENAID

We love it. It is very quite and all the features work very well

Amazing customer service as always! We love Best Buy!