Customer Ratings & Reviews
- Model:
- KRFC704FBS
- |
- SKU:
- 5461000
Customer reviews
Rating 3.9 out of 5 stars with 1268 reviews
(1,268 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Kitchen Aid Rocks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge I have ever owned and it’s the most beautiful looking one on the market
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
KITCHENAID
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT LOOKING,AND WORKS GREAT.WATER DISPENCER IS IN A GREAT LOCATION. EAST TO GET ICE,
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Ice maker
Rated 4 out of 5 stars
Large counter depth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this KitchenAid refrigerator during a full kitchen remodel and we love the sleekness and large size for a counter depth refrigerator. We were concerned about some of the negative reviews we read concerning the icemaker but we've experienced no problems! It's really a beautiful refrigerator and looks great in our new kitchen!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great size refrig for a condo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrig It's counter depth,which is great in our condo or any other home. Love the inside and the storage on the doors.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
happy at last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I've bought, we purchased one two years ago before we moved and when we bought our new house they had an lg which was terrible so we decided to buy the kitchen aid again and life in the kitchen has been so much enjoyable. spacious and the look is unbeatable. Due to Covid 19 it took about a year for them to get back in stock but well worth the wait
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok lets just start off by saying this isn't a starter fridge... we wanted something that looked built in but without the price ... This fridge is sexy... Yes I know its an appliance but with the stainless and wood interior it is the best looking appliance I have ever seen... the only con I have is that the ice cubes are too small, like nugget size ... but I know a lot of people like that so to each their own!
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was a major upgrade from the standard rental-grade fridge we had in our house. I love the easily adjustable shelves, the enclosed butter area, and the temperature variable drawer. The lighting inside really elevates the overall look.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator does not accommodate as much as I had hoped. Very good looking appliance Ice is a different/good size
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
You only have 15 days to return even if defective!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BE AWARE - If this or any Kitchenaid product is defective you must notify within 15 days of purchase or it is not returnable to Best Buy or Kitchenaid, regardless of the problem. Our kitchen wasn't finished but we wanted to be ready when it was so the appliances were not installed for about 24 days after we received them. This refrigerator started leaking water and had thick ice under bottom drawer within days after installation. Called inside and was scheduled a service call date. In the mean time (fathers day weekend) the freezer and fridge stopped working thawing all the food and required using our basement unit to save what wwe could. The issue was a plug in the drain hose the factory left in. I wish I could say that solved all the issues. Long story short we are now working on service #4. I have pleaded with Kitchenaid to replace the unit, the product review team says NO they have the right to enforce the 1 yr warranty and continue to try and fix it. As the freezer just randomly thaws out (also all the ice melts in the door and floods the fridge). We have lost too much food already. I have tried to be understanding but my patience is worn out.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Design, Lighting
Rated 5 out of 5 stars
Best refrigerator ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Beautiful refrigerator with plenty of storage and lighting. Makes food look so appealing
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Good Looking Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is certainly nice looking. We get lots of compliments on the LED lights inside and the overall look and feel. In terms of function though it's really on par with many other models. Not too many stand out features for the investment. Also, we had to exchange the first one because it was substantially louder than the Samsung we replaced so I thought something was wrong with it. The second one is somewhat quieter, though for the money I had hoped it would be even better than our old Samsung in terms of sound. That isn't the case. Overall it's a good refrigerator if you want to spend money for sake of getting a sharp looking platinum interior and LED lights. If you don't care about looks then there are plenty other models on the market with more features and less money.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Kitchen Aid 23.8 Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and stylish product. It works well and is made in the USA.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is absolutely beautiful inside and out. Wood accents, resists fingerprints, the nicest fridge I've ever seen. Functionality I can't comment on yet as it hasn't been installed as the kitchen reno isn't completed. I can say that the ice on the door takes up a lot of rooms on the interior of the left side of the door. I'm looking forward to seeing how everything fits inside.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Really nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason it doesn't have four stars is one of the shelves arrived damaged and there isn't a lot of ice storage.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend Rated 4 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to match all of the other appliances that were installed in our new home in Austin TX. We have previously had wolf and viking and sub zero appliances but overall we are extremely pleased with the kitchenmaid brand and this particular unit. One thing, however, is that the shelves are not adjustable and that is an issue for those who want to have either short or tall spaces between shelves
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Beautiful refrigerator, quiet, well organized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We especially like how quiet this refrigerator is. The handles are so easy to keep clean. The shelves and bins make it easy to organize every thing. Having see through bins also helps in identifying what you are looking for. I especially like being able to open just one door at a time.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Frig Ever !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new Kitchenaid frig !!! I have no complaints, love everything about it. I looked at every brand and this was the only one I liked and that fit our space with the options I wanted. Highly recommend it !!! I had a 26 year old Kitchenaid that this one replaced that was still running fine, only the ice maker had quit.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
KitchenAid WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice features and quality, nothing but the best from Kitchenaid
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Extended Warranty is *(**(
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great BUT the compressor is now making a loud noise. I have the extended warranty. Best Buy requires a service fee and pay for repairs on unity. This is not a warranty, this is a paid service plan. Very disappointed with my Kitchenaid fridge and Best Buy.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. It fits my space very perfectly.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend




















