Customer Ratings & Reviews

This is our 2nd refrigerator as our other one broke after a year and a half. This refrigerator fits our kitchen and the interior is beautiful.

Not only is this refrigerator stunning in its looks but is incredibly functional as well. We have had kitchenaid appliances before but have so far been blown away by this one. It does everything it’s supposed to and looks great all at the same time. I’m absolutely thrilled with it. Also I have never gotten so many compliments on an appliance ever. It’s crazy how people take notice of this. I would absolutely recommend it.

I just had delivery Aug. 19, today is August 31st. Unable to give an accurate review. It works! I had gotten a new Samsung in Jan. 2020, however, it never worked. This is a welcomed appliance. Very nice looking and everything is COLD....Unlike the other new refrig. Today I would recommend this refrigerator...Very nice

Replaced my ge refrigerator with this one. It is a very elegant looking refrigerator and performs well. Great size for a counter depth.

We've had the refrigerator for 2 weeks, and we are having trouble with the icemaker. We hope Best Buy can resolve this issue shortly

Best fridge I have ever owned and it’s the most beautiful looking one on the market

This fridge was a major upgrade from the standard rental-grade fridge we had in our house. I love the easily adjustable shelves, the enclosed butter area, and the temperature variable drawer. The lighting inside really elevates the overall look.

BE AWARE - If this or any Kitchenaid product is defective you must notify within 15 days of purchase or it is not returnable to Best Buy or Kitchenaid, regardless of the problem. Our kitchen wasn't finished but we wanted to be ready when it was so the appliances were not installed for about 24 days after we received them. This refrigerator started leaking water and had thick ice under bottom drawer within days after installation. Called inside and was scheduled a service call date. In the mean time (fathers day weekend) the freezer and fridge stopped working thawing all the food and required using our basement unit to save what wwe could. The issue was a plug in the drain hose the factory left in. I wish I could say that solved all the issues. Long story short we are now working on service #4. I have pleaded with Kitchenaid to replace the unit, the product review team says NO they have the right to enforce the 1 yr warranty and continue to try and fix it. As the freezer just randomly thaws out (also all the ice melts in the door and floods the fridge). We have lost too much food already. I have tried to be understanding but my patience is worn out.

GREAT LOOKING,AND WORKS GREAT.WATER DISPENCER IS IN A GREAT LOCATION. EAST TO GET ICE,

Bought this KitchenAid refrigerator during a full kitchen remodel and we love the sleekness and large size for a counter depth refrigerator. We were concerned about some of the negative reviews we read concerning the icemaker but we've experienced no problems! It's really a beautiful refrigerator and looks great in our new kitchen!

This is the second one I've bought, we purchased one two years ago before we moved and when we bought our new house they had an lg which was terrible so we decided to buy the kitchen aid again and life in the kitchen has been so much enjoyable. spacious and the look is unbeatable. Due to Covid 19 it took about a year for them to get back in stock but well worth the wait

The refrigerator is 2 1/2 years old ($4,400) and quit working 6 weeks ago. We purchased the 3 year extended warranty through Best Buy. The 1st call for service was 4/29/29, we’ve had 2 different appliance repair companies come to replace the same parts that each other have replaced already (It’s like a comedy show). The geek squad came out and ordered the same parts and is schedule to come back on 6/6 to replace them. We’ve been using 3 ice coolers that need the ice replaced every 3 days for the last 6 weeks. I’ve asked multiple times to to speak to a supervisor in the warranty department, but they refused to call me back (the call takers do a great job). I would not recommend any appliances from Best Buy, don’t wast your money on the extended warranty, all it’s done for us is caused me to take a lot of time off from work and a-lot of time on the phone.

Love my new refrig It's counter depth,which is great in our condo or any other home. Love the inside and the storage on the doors.

Ok lets just start off by saying this isn't a starter fridge... we wanted something that looked built in but without the price ... This fridge is sexy... Yes I know its an appliance but with the stainless and wood interior it is the best looking appliance I have ever seen... the only con I have is that the ice cubes are too small, like nugget size ... but I know a lot of people like that so to each their own!

Beautiful, but not very spacious due to it being counter depth.

Beautiful and quiet. I highly recommend this fridge, is stunning in presence and quality. The deep drawers really make up for the lack of depth on the interior.

Refrigerator does not accommodate as much as I had hoped. Very good looking appliance Ice is a different/good size

Great and stylish product. It works well and is made in the USA.

Amazing!! Beautiful refrigerator with plenty of storage and lighting. Makes food look so appealing

The fridge is absolutely beautiful inside and out. Wood accents, resists fingerprints, the nicest fridge I've ever seen. Functionality I can't comment on yet as it hasn't been installed as the kitchen reno isn't completed. I can say that the ice on the door takes up a lot of rooms on the interior of the left side of the door. I'm looking forward to seeing how everything fits inside.