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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,266 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Looking Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is certainly nice looking. We get lots of compliments on the LED lights inside and the overall look and feel. In terms of function though it's really on par with many other models. Not too many stand out features for the investment. Also, we had to exchange the first one because it was substantially louder than the Samsung we replaced so I thought something was wrong with it. The second one is somewhat quieter, though for the money I had hoped it would be even better than our old Samsung in terms of sound. That isn't the case. Overall it's a good refrigerator if you want to spend money for sake of getting a sharp looking platinum interior and LED lights. If you don't care about looks then there are plenty other models on the market with more features and less money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    KitchenAid WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice features and quality, nothing but the best from Kitchenaid

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Really nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it doesn't have four stars is one of the shelves arrived damaged and there isn't a lot of ice storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to match all of the other appliances that were installed in our new home in Austin TX. We have previously had wolf and viking and sub zero appliances but overall we are extremely pleased with the kitchenmaid brand and this particular unit. One thing, however, is that the shelves are not adjustable and that is an issue for those who want to have either short or tall spaces between shelves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice looking unit, but don't pay full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works fine, not worth the money, for the features it comes with. This unit should be half the price, looks nice though. Don't pay full price just buy an open box one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator, quiet, well organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We especially like how quiet this refrigerator is. The handles are so easy to keep clean. The shelves and bins make it easy to organize every thing. Having see through bins also helps in identifying what you are looking for. I especially like being able to open just one door at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. It fits my space very perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Frig Ever !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Kitchenaid frig !!! I have no complaints, love everything about it. I looked at every brand and this was the only one I liked and that fit our space with the options I wanted. Highly recommend it !!! I had a 26 year old Kitchenaid that this one replaced that was still running fine, only the ice maker had quit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Desgn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve only had our refrigerator for a few weeks, I love the efficient use of space, the sleek look, and the smaller ice cubes. Even though it’s counter depth, the storage options fit all my needs. Hoping it will be a work horse for the next many years.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge scratch and dent. Couldn’t even tell where the damage was. Amazing fridge, we picked it because it was the one fridge that had solid door inserts, not just plastic inserts- tired of those breaking after a year on our last couple fridges. The only thing I would ding is the noise of the ice maker on occasion, but this is one solid fridge. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Thoughtful design- love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fresh food space in this fridge! The layout allows you to see everything at a glance and it is well lit. Although the ice maker on the door does not put out the high volume that my Jenn Air did, we have not run out with some heavy ice users in the house. Have read about problems with this model, after I ordered it, but hoping it is a keeper because the interior design is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful design with great features and space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for two months now and am very happy with it. For a counter depth refrigerator it has plenty of space, and the freezer is more than adequate. The ice maker has proven more than adequate for our needs. Feels solidly built, but only time will tell how reliable it will be. If you are looking for a counter depth refrigerator, I highly recommend this KitchenAid.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside of this fridge is GORGEOUS! I love keeping my new fridge clean and super organized. It's such a beauty! So far it's been an absolute hit in my house. I get many compliments from guests. I have had this fridge installed for about a month and haven't had any issues. Also, it makes great ice! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful inside and out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator as it replaced a Sears model whose warranty is worthless--2 1/2 weeks just to get an appointment and 3 weeks to fix so I was without a fridge :-((( American made, quiet and even the delivery men said it was beautiful inside as they hadn't seen this model. Has everything you could want but the ice cubes are a bit small. Best of all......does NOT show fingerprints ;-))))!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator - Lots of space for such a shallow depth. Pretty quiet overall, except when it moves fresh ice into the bin. Still going to get an extended warranty from KitchenAid because you just never know if you gonna get a costly repair.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Judy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The way the shelves are engineered, you can see everything at a glance inside refrigerator. The self closing drawers are so easy use also. The lighting is different and so is the color of the shelves. Very new feel to it. I would buy it again in a second.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Efficient and beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator/Freezer. The layout of the compartments make organization easy with plenty of room for shelf items. They are easy to access and the items can be viewed without having to open each compartment. The exterior color and inside lighting are what I would expect to see in a high end home, however it looks awesome in my middle class setting. I am very pleased with our purchase decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice and different features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid has made a very nice refrigerator. The only problem I had was the quality of the refrigerator. The first refrigerator the installers plugged in turned on but after 24 hours the refrigerator did not get cold. So I returned that refrigerator. Best Buy was great with the return and had a new refrigerator out to me in 3 days. The new refrigerator works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful, plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a ton of room. It is beautiful in our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Kitchenaid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great so far. Ice maker jammed but fixed it.

    I would recommend this to a friend