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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1268 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,268 reviews
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Thoughtful design- love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fresh food space in this fridge! The layout allows you to see everything at a glance and it is well lit. Although the ice maker on the door does not put out the high volume that my Jenn Air did, we have not run out with some heavy ice users in the house. Have read about problems with this model, after I ordered it, but hoping it is a keeper because the interior design is great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge scratch and dent. Couldn’t even tell where the damage was. Amazing fridge, we picked it because it was the one fridge that had solid door inserts, not just plastic inserts- tired of those breaking after a year on our last couple fridges. The only thing I would ding is the noise of the ice maker on occasion, but this is one solid fridge. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice looking unit, but don't pay full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works fine, not worth the money, for the features it comes with. This unit should be half the price, looks nice though. Don't pay full price just buy an open box one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adulting on Another Level

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and quiet. I highly recommend this fridge, is stunning in presence and quality. The deep drawers really make up for the lack of depth on the interior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It is very quite and all the features work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Like the size and shape of ice cubes. Matches our other kitchenaide appliances in our kitchen. Just two of us so don’t need a huge amount of storage. Liked the size and look of the counter depth. We’ve only had it for two days.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful design with great features and space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for two months now and am very happy with it. For a counter depth refrigerator it has plenty of space, and the freezer is more than adequate. The ice maker has proven more than adequate for our needs. Feels solidly built, but only time will tell how reliable it will be. If you are looking for a counter depth refrigerator, I highly recommend this KitchenAid.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Desgn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve only had our refrigerator for a few weeks, I love the efficient use of space, the sleek look, and the smaller ice cubes. Even though it’s counter depth, the storage options fit all my needs. Hoping it will be a work horse for the next many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the refrigerator, loved best buy cutomer service will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful inside and out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator as it replaced a Sears model whose warranty is worthless--2 1/2 weeks just to get an appointment and 3 weeks to fix so I was without a fridge :-((( American made, quiet and even the delivery men said it was beautiful inside as they hadn't seen this model. Has everything you could want but the ice cubes are a bit small. Best of all......does NOT show fingerprints ;-))))!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside of this fridge is GORGEOUS! I love keeping my new fridge clean and super organized. It's such a beauty! So far it's been an absolute hit in my house. I get many compliments from guests. I have had this fridge installed for about a month and haven't had any issues. Also, it makes great ice! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking around for the right refrigerator. Once we found the model, we shopped everyone and Best Buy had the best price. Their installation team was professional and took the time to talk to us a bit about features on the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice and different features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid has made a very nice refrigerator. The only problem I had was the quality of the refrigerator. The first refrigerator the installers plugged in turned on but after 24 hours the refrigerator did not get cold. So I returned that refrigerator. Best Buy was great with the return and had a new refrigerator out to me in 3 days. The new refrigerator works great.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Efficient and beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator/Freezer. The layout of the compartments make organization easy with plenty of room for shelf items. They are easy to access and the items can be viewed without having to open each compartment. The exterior color and inside lighting are what I would expect to see in a high end home, however it looks awesome in my middle class setting. I am very pleased with our purchase decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful, plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a ton of room. It is beautiful in our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very sleek!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! So much room! Love the handles and wood like Interior

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Kitchenaid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great so far. Ice maker jammed but fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Judy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The way the shelves are engineered, you can see everything at a glance inside refrigerator. The self closing drawers are so easy use also. The lighting is different and so is the color of the shelves. Very new feel to it. I would buy it again in a second.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator - Lots of space for such a shallow depth. Pretty quiet overall, except when it moves fresh ice into the bin. Still going to get an extended warranty from KitchenAid because you just never know if you gonna get a costly repair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, no room in the freezer at all and very, very expensive.

    No, I would not recommend this to a friend