Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$3,599.99
Save $900
Comp. Value: $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,272 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    quiet and Sharp

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Excellent amount of space for a family that has lots of fresh produce.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent refridgerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator - Lots of space for such a shallow depth. Pretty quiet overall, except when it moves fresh ice into the bin. Still going to get an extended warranty from KitchenAid because you just never know if you gonna get a costly repair.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful inside and out!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! My original Kitchenaid was side by side. We decided to try the french door Kitchenaid and I really like it a lot! Also, look at the online photos! When you open the doors, some of the shelves are wood-its super classy looking!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Beautiful refridg...Ice maker broke after 2 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refridg.........Ice maker broke after 2 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, upscale look!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a top end fridge without being a built-in. We recently updated our kitchen and although this was more than we wanted to spend, it delivered in quality, freezer on bottom and overall beauty to the kitchen. We received many compliments on the wooden self look on the inside. A neighbor recently made the same purchase because they liked ours so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchase of this refrigerator I was hesitant. But after Terry the salesman explained the features we were sold. So far this refrigerator has come through for us on our specific needs. It was a perfect fit and all the options inside are great. Could not have asked for a better refrigerator. Recommend to all who want a great kitchen aide me

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good but…

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some funk noises I would not expect from a $4500 kitchen aide.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for small space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrige if you don't have a lot of room

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, only thing I didn't like is that it's noisy when compressor is on.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Counter Depth Kitchen Aid refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge love the inside. No regrets going with kitchen aid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It is very quite and all the features work very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after less than a year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator after seeing it in the store. It was everything I wanted and nothing I didn't. It's been 11 months and it's already failed and will no longer cool. Now I'm out most of 23.8 cubic feet of food and wondering how a product at this price point can also be of such low quality. Recommend you buy anything else and save yourself both time and money.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jess, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite fridge to date. Solid construction and very spacious. Ice maker and water dispenser work so much better than my Samsung. Also, the lighting is very nice and encompassing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Pretty but not that practical

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking inside with the wood trim but not practical for tall items. Shelves don’t adjust enough.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Kitchen aid fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator but my ice machine broke down within a week

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Refrigerator! Needed one badly since ours has been broken for a few months and we pulled the trigger on this one. I gave up showcase doors for the temperature control drawer. I especially love the wood grain inside and the settings on the door panel. The ice maker and water is perfect for us and given that San Francisco has amazing tap water it makes the filtered water taste even better than it already does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS FRIDGE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space and the look of the fridge!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inspect your product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit that was delivered had doors that were so uneven the delivery crew couldn't adjust them to look even marginally even. Two weeks later (a Best Buy absolute F-up story of its own!) the second unit was delivered. This second unit had doors that were kinda/sorta even but the handles on the two fridge doors were noticeably uneven! Recall, at the time of my writing this review, this refrigerator costs nearly $4000. This is NOT what one would expect from a 4k unit. By this time, I've been without a proper refrigerator for an entire month. I threw up my hands, thanked the delivery crew and signed off on the BOL. If you're buying one of these units, you REALLY need to do a thorough inspection on delivery. Best Buy looks to be buying the 2nds and factory rejects from KitchenAid. Overall, A comically bad experience with BB. I'll probably be again using Lowes and HD for appliance purchases.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this fridge! Gets a little noisy here and there but doesn’t last for long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Interior Designer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and meet our expectations.

    I would recommend this to a friend