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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1268 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,268 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at a lot of refrigerators before deciding on this one but I really liked the look of the KitchenAid and I especially liked the stainless print shield option. My only complaint is that the ice maker is so small.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Guys but made some mistakes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific however - they didnt bring the hose kit - the fridge is unlevel there is no tray for the water/ ice base

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. However, it was too tall for my space. With installers not able to figure out why, we had to hire a contractor to come to cut cabinetry. Confusing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent Refrigerator BUT The Icemaker Sucks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator BUT The Icemaker Sucks! WE bought this refrigerator because we have a bigger need for fresh food space over freezer. This 'frig provides that and is easy to use. HOWEVER, the refrigerator is less than 6 months old and this is the 2nd time we have had to have service come out for the icemaker. THIS IS UNACCEPTABLE IN A REFRIGERATOR COSTING THIS MUCH MORE THAN COMPARABLE MODELS!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello ColoBill3, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it . Modern design that fits perfectly in our home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor workmanship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second refrigerator that was delivered within a week. The quality of the drawers for the price I paid it is not acceptable. The whole refrigerator had to be replaced because of improper alignment with the drawers and they’re still not that good. However, if I want better drawers, I have to keep on getting a new refrigerator. Way too much money for the quality of workmanship.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen aid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After long wait finally purchased product functional well and satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking and awesome inside

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the outlet. It was brand new! A small scratch on the bottom was the only damage. The only negative was it could not be delivered. Check out the outlet great values and not just busted up items.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Coil whine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has coil whine while doors are closed. When you open door coil whine stops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soft-close bin not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the frig, one of the soft-close storage bins would not come open. A technician came out and got the bin open but then it would close properly. Had to replace the frig

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is beautiful and my friends love the interior look. however, the ice maker is just a bit noisy while making the ice and there is only ONE light in the freezer! very dark down there! but the rest is beautiful and im very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beauty and the Best...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a BEAUTIFUL refrigerator!! We love KitchenAid, it lasts a long, long, long time and its absolutely gorgeous inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I am enjoying this refrigerator very much and it .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this refrigerator a couple weeks ago and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge Nice fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Just deleveried a few days ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this fridge, everything is great so far hopefully it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Made in America

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality craftsmanship , heavy duty quality you can only get in America

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me check before then I will let you know. So far everything was working well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Previous user of a Samsung fridge, but glad I made the change to this KitchenAid model. Love the look and feel of it. You can tell the product is made with the utmost quality. The interior itself is very spacious and organized so you have so much room to work with!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought there was more to this. However, the ICE MAKER does not work on energy saver, and it leaks water all over the seals on energy saver. Other than that I do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this fridge look great, but it functions at a very high level!

    I would recommend this to a friend