Customer Ratings & Reviews

Great refrigerator inside is really nice love the wood

I am writing to bring to your attention that my fridge KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel Model:KRFC704FPS was Purchased on: July 27, 2022 and has stopped working AGAIN as of August . This is the second time. The fridge is no longer cooling and now has completely shut off, and despite checking the power supply and thermostat, it remains non-functional. I’ve contacted @BestBuy numerous times and have been given the run around for almost a month now. I need HELP

Quality kitchenaid fridge in the latest black stainless design! Lots of features and flexibility and I couldn't beat the Best Buy price anywhere! Best Buy white glove delivery was exceptional. The guys were extremely professional and meticulous.

I have had this refrigerator for about 2 months and am absolutely in love with it. There is plenty of room, plenty of ice, it is very quiet. The unit is beautiful inside and out. I am very happy with my purchase. The delivery was flawless.

Great refrigerator. Beautiful wood accents on the inside. Ice maker is quick to replenish ice and doesn't seem to hang up like some others I have had. This is about as nice as it gets before you jump up to the models double this price.

We remodeled our kitchen and put all kitchenAid appliances. It looks great.

I just bought it in September 2018 . I love it , it’s very roomy.

Perfect fit for our space, without having to pay $9k for a built-in. Looks every bit as good as a built-in, with Kitchen Aid quality. And the delivery and setup were just good. They even checked my washer/dryer hookups, as I had just moved.

I love the refrigerator and had a great experience purchasing it at Best Buy!

WORST APPLIANCE I'VE EVER PURCHASED. NEARLY ALL OF IT HAS BROKEN DOWN, WE'VE HAD REPAIRS DONE ON IT FROM ONE MONTH IN TO NOW, BEFORE IT WAS EVEN A YEAR OLD. NOTHING WORKS PROPERLY ON IT. ICE MAKER IS A DISASTER

Thousand KitchenAide is the nicest fridge we’ve had, Best Buy delivered within a few days and set it up. Very happy with this purchase

Awesome refrigerator. Looks great and so far so good on performance. A little smaller than what we are used to because it is counter depth but you can get used to that fairly quickly.

Outstanding frig... It has all you can want in a moderate sized refrigerator..

We've had this for a few weeks now. This is our first counter depth refrigerator. We love how sleek and elegant it looks. Price wise, we hate how expensive counter depth appliances are, but after seeing this in our kitchen, it's going to be hard to go back.

I purchased the KitchenAid 23.8 Cu. Ft. French Door Counter-Depth Refrigerator a few months ago, and so far, I don't have any major complaints. The water dispenser has been a bit of a challenge, as it's very sensitive and can sometime dispense water into the floor when using if you're not careful when removing your cup/glass. Be sure to run 3+ gallons of water through the unit and throw out the first several rounds of ice, as the water filter takes a while to get going.

Only downside is the small ice maker. Always had problems with condensation in the summer melting the ice cube delivery and clogging it up. Just purchased this November and will need to wait and see if this fridge does the same.

Perfect size and quality refrigerator I highly recommend this product

We have had this fridge for less than a month and already the fridge is not cooling. Have reached out to kitchen aid with the hopes of a tech coming out to look at the issue. One would think that after paying this much money the quality would be there. Wish I could return this for a new one or a full refund since it has only been a month:(

We are on our second fridge. First one leaked water from the inside the day we installed it (whenever we used the water dispenser). We got an exchange and it was good for about a month, then we noticed the water leaking through the same area inside. Tech coming out to hopefully fix. Otherwise we love the size and design. I just wish it worked like it's supposed to!!!

Perfect counter depth refrigerator. Style and well thought out interior. Lots of added extras inside, built in marinade tray and large serving tray. Great lighting and easy to customize shelving. Runs fairly quiet.