Customer Ratings & Reviews

What a BEAUTIFUL refrigerator!! We love KitchenAid, it lasts a long, long, long time and its absolutely gorgeous inside.

Great refrigerator. Beautiful wood accents on the inside. Ice maker is quick to replenish ice and doesn't seem to hang up like some others I have had. This is about as nice as it gets before you jump up to the models double this price.

I just bought it in September 2018 . I love it , it’s very roomy.

After long wait finally purchased product functional well and satisfactory

Perfect fit for our space, without having to pay $9k for a built-in. Looks every bit as good as a built-in, with Kitchen Aid quality. And the delivery and setup were just good. They even checked my washer/dryer hookups, as I had just moved.

WORST APPLIANCE I'VE EVER PURCHASED. NEARLY ALL OF IT HAS BROKEN DOWN, WE'VE HAD REPAIRS DONE ON IT FROM ONE MONTH IN TO NOW, BEFORE IT WAS EVEN A YEAR OLD. NOTHING WORKS PROPERLY ON IT. ICE MAKER IS A DISASTER

I purchased the KitchenAid 23.8 Cu. Ft. French Door Counter-Depth Refrigerator a few months ago, and so far, I don't have any major complaints. The water dispenser has been a bit of a challenge, as it's very sensitive and can sometime dispense water into the floor when using if you're not careful when removing your cup/glass. Be sure to run 3+ gallons of water through the unit and throw out the first several rounds of ice, as the water filter takes a while to get going.

Only downside is the small ice maker. Always had problems with condensation in the summer melting the ice cube delivery and clogging it up. Just purchased this November and will need to wait and see if this fridge does the same.

We've had this for a few weeks now. This is our first counter depth refrigerator. We love how sleek and elegant it looks. Price wise, we hate how expensive counter depth appliances are, but after seeing this in our kitchen, it's going to be hard to go back.

Awesome refrigerator. Looks great and so far so good on performance. A little smaller than what we are used to because it is counter depth but you can get used to that fairly quickly.

We have had this fridge for less than a month and already the fridge is not cooling. Have reached out to kitchen aid with the hopes of a tech coming out to look at the issue. One would think that after paying this much money the quality would be there. Wish I could return this for a new one or a full refund since it has only been a month:(

We are on our second fridge. First one leaked water from the inside the day we installed it (whenever we used the water dispenser). We got an exchange and it was good for about a month, then we noticed the water leaking through the same area inside. Tech coming out to hopefully fix. Otherwise we love the size and design. I just wish it worked like it's supposed to!!!

Amazing customer service as always! We love Best Buy!

Thousand KitchenAide is the nicest fridge we’ve had, Best Buy delivered within a few days and set it up. Very happy with this purchase

Perfect counter depth refrigerator. Style and well thought out interior. Lots of added extras inside, built in marinade tray and large serving tray. Great lighting and easy to customize shelving. Runs fairly quiet.

We had issues with our first one this model, 7 service calls it finally got replaced. Fingers crossed it keeps woi

Beautiful, but not very spacious due to it being counter depth.

I love the refrigerator and had a great experience purchasing it at Best Buy!

I am writing to bring to your attention that my fridge KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel Model:KRFC704FPS was Purchased on: July 27, 2022 and has stopped working AGAIN as of August . This is the second time. The fridge is no longer cooling and now has completely shut off, and despite checking the power supply and thermostat, it remains non-functional. I’ve contacted @BestBuy numerous times and have been given the run around for almost a month now. I need HELP

Great fridge Able to put several cow parts, on multiple shelves, while also allowing room for pigs parts and face. Way to go KitchenAid, really knocked it out of the park with this one.