Customer Ratings & Reviews
- Model:
- KRFC704FBS
- |
- SKU:
- 5461000
Customer reviews
Rating 3.9 out of 5 stars with 1268 reviews
(1,268 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Worth it if you bundle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The style of the fridge is amazing. If you're looking for a high-end fridge this is it. The grey/woof interior is a great look.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 1 out of 5 stars
It’s main function: to cool - doesn’t work.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this fridge because it’s beautifully designed and the rest of my kitchen is KitchenAid products. It’s been 9 months with this fridge and I am having the same issues over and over again. Like many other reviewers noted - it doesn’t do it’s most important job - which is keeping your food cold! The first warning sign was that ice machine stopped working. Then I noticed that the food in the freezer melted. Then the temperature of the fridge was 20 degrees above what I had set to be. Had someone come in January to fix the issue - which took two visits and having to wait almost a month for parts. It’s May and I am having the same issue again. What good is a fridge if your food constantly goes bad? I’m so sad and at this point wish that I could get a completely new and different fridge. Do yourself a favor and do not purchase this fridge.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello TalaM, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 4 out of 5 stars
Great fridge with a WOW interior.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Great Looking - No problems after owning a year - Very customizable layout - consistent cool throughout; no frozen spots Cons: - ice dispenser in door is hard to control. 50% of the time you are picking a cube or 2 off the floor - ice making can be a bit noisy
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great large capacity French door with amazing orga
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Everything working properly. Lots of organized refrigerator space. Great ice maker. So far so good!!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out! Love the soft close drawers. Coming from a side by side the freezer has taken some time to get accustomed to. Dispensed cocktail size ice, prefer a larger cube.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the refrigerator two months ago. I have had ni droid issues with the evaporator and the freezer. The food continues to freeze in the refrigerator and melt in the freezer. The solution from the repair man is not to have so many milks in the refrigerator. I am constantly throwing out food. I paid close to $4,000 , is it too much to ask to replace it with a new one that works? I do not want my money just a working refrigerator.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, MJLL. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the self closing drawers. Nice finish and plenty of space. Depth is perfect so you can see all your stuff without moving the whole fridge around.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Mr Ricky Swiger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and very happy except ice maker doesn't work and need owners manual.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend Rated 4 out of 5 stars
Kitchen-Aid Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one disappointment was the lack of lightning in the freezer space.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 4 out of 5 stars
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the perfect size ice drive is great freezer little small with all the plastic trays they add not enough space in freezer
I would recommend this to a friend- Cons mentioned:Ice maker, Noise level
Rated 2 out of 5 stars
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is so loud and the ice maker is always getting stuck
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Mini, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 3 out of 5 stars
KitchenAid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge high end except temperature panel peels off easy had to have it fixed other than that agreat addition..hopefully that is all the issue. Would have givenit a higher star but because of the temperature panel peeling off could not do it..
I would recommend this to a friendRated 4 out of 5 stars
Product seems good so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items delivered and installed seem like decent quality so far. Install guys unprepared to install plug for microwave although it was on order. That was rectified and install was completed. Just awaiting stove now to finish the purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tv program Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator is amazing it make look my kitchen like one of those tv program I’m so happy
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Oh we fancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid purchase zero complaints. Really easy to set up the inside components easy access to items. Doors don't swing all the way back preventing them from hitting walls or cabinets
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love our fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, works like a dream, fresh air when you open the fridge, crushed ice is fab, love the cute cubes of ice, we would buy this again
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good for a free standing refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the refrigerator is nice. The compressor is a bit louder than I would like, and it doesn’t have some of the nicer features you would find in the built-in models. That said, for a free standing refrigerator it is one of the nicer models I think you will find.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Excellent Refrigerator and at Excellent Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and found this to be an outstanding buy. I love the French doors and the cooling is top notch. I would not hesitate to buy this if you're on the fence.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design great storage and quality. Best Buy did an excellent job with delivery and water hookup.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is gorgeous inside and out! The smudge proof stainless is life changing
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend




















