Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$3,599.99
Save $900
Comp. Value: $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,272 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new KitchenAid refrigerator. It is beautiful! I do need to adjust the shelves so I don't know how easy this will be.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the self closing drawers. Nice finish and plenty of space. Depth is perfect so you can see all your stuff without moving the whole fridge around.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has a lot of room for being counter depth and the wood trim on the inside is really eye pleasing,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Wife, Happy Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality of the appliance, as well as the fact that the counter depth really change the look of our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth it if you bundle

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style of the fridge is amazing. If you're looking for a high-end fridge this is it. The grey/woof interior is a great look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product seems good so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items delivered and installed seem like decent quality so far. Install guys unprepared to install plug for microwave although it was on order. That was rectified and install was completed. Just awaiting stove now to finish the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a counter depth, very nice, taking some getting use to placing items in right spots.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great large capacity French door with amazing orga

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything working properly. Lots of organized refrigerator space. Great ice maker. So far so good!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise level

    Rated 2 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so loud and the ice maker is always getting stuck

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Mini, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 4 out of 5 stars

    Good fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. Keeps veggies fresh longer than my previous one did. The ice cubes are too small!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Oh we fancy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase zero complaints. Really easy to set up the inside components easy access to items. Doors don't swing all the way back preventing them from hitting walls or cabinets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for a free standing refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the refrigerator is nice. The compressor is a bit louder than I would like, and it doesn’t have some of the nicer features you would find in the built-in models. That said, for a free standing refrigerator it is one of the nicer models I think you will find.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator and at Excellent Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and found this to be an outstanding buy. I love the French doors and the cooling is top notch. I would not hesitate to buy this if you're on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love our fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, works like a dream, fresh air when you open the fridge, crushed ice is fab, love the cute cubes of ice, we would buy this again

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refrigerator two months ago. I have had ni droid issues with the evaporator and the freezer. The food continues to freeze in the refrigerator and melt in the freezer. The solution from the repair man is not to have so many milks in the refrigerator. I am constantly throwing out food. I paid close to $4,000 , is it too much to ask to replace it with a new one that works? I do not want my money just a working refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, MJLL. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 2 out of 5 stars

    Don’t Be Distracted by the Woodgrain and Trim

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially loved the look of the refrigerator. Upon closer inspection, the quality was subpar and not what I would expect from the name Kitcheaid. The drawers and tracks were flimsy and didn’t seal. The materials used were cheap, including the drip tray on the exterior of door that was warped. Ultimately, I returned it and opted for a competitor’s product in the same price range at $4599.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Mr Ricky Swiger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very happy except ice maker doesn't work and need owners manual.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! It’s very quiet. The interior looks really nice. The print shield coating really does a great job at stopping finger prints and easily cleans up.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Rolls Royce of refrigerators.. beautiful design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well laid out, excellent access to filters and draws. excellent lighting inside and controls are hidden on the inside edge of the door so no gimmicky lights numbers to look at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the perfect size ice drive is great freezer little small with all the plastic trays they add not enough space in freezer

    I would recommend this to a friend