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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1268 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,268 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen aid fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I’ve ever owned. It is beautiful on the inside and keeps everything cold as it should be. Plus we got counter depth and it fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen aid fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, fridge holds a lot and the design makes it easy to organize/see everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance. Sturdy, quick delivery, keeps food longer. Wood finish gives it elegant look. Tons of storage with great dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and best quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and highly recommend. Even though the price is on higher side but worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Fridge Ever - DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor on this refrigerator broke after 1 year and 1 month. I have been without a fridge for 4 weeks now, and even though I purchased Best Buy Total Tech Protection I am still waiting for Best Buy to address the issue. Have had 3 service calls and it is still not fixed. This product and Total Tech Protection are JUNK.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. In purchasing an extended service plan, you are contracting with and delegating authority to a third-party provider to administer service and/or maintenance for the appliance instead of the manufacturer. They would have exclusive access to your service information for any updates or questions you will need to speak with them directly. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchenaid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Nice wood paneling. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First KitchenAid appliance we’ve purchased. Very pricey but like the design and layout. First time we haven’t had a side by side so it’s taking a bit to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Was more impressed after receiving. Must have as I feel spoiled. Delivery driver was so helpful and knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator- I always have people comment on how beautiful the inside lighting is! Love the secret compartments in the freezer. Plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service frictionless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the product better yet. The looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for us. There was one deeper but we got this one. Like the lighting in the refrigerator. Wish lighting was better in freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this fridge. It’s gorgeous. Even in the inside. I don’t like how the veggie bins cannot be pulled out without opening both doors though. My biggest complaint is that there’s not much room for anything taller. We apparently have a condiment obsession in our house and there’s not even close to enough door space so it takes up most of the tallest shelf area. Most of them won’t fit on the upper two shelf areas.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We manufacture several different models with various features and accessory designs in trying to provide refrigerators that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my Kitchen Aid Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out. This refrigerator stands out from all other brands and models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific fridge. A little pricey but worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator !!! No regrets !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful addition to our kitchen ! So thrilled to have gone with KitcheAid appliances !!! Very thoughtful design !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase and delivery experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire experience from purchase to delivery was exceptional except for the credit application process. Getting approval for credit is always routine for us since our credit is superb. This time we kept getting rejected which made the credit application experience incredibly bad. The person who took our credit request entered my birthdate incorrectly thus causing a time consuming and painful procedure. The application process was transferred to someone at a different location and they corrected the problem immediately. Time lost, about 45 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Keeps food very fresh. Love compartments for veggies and temp controlled deli drawer. A bit smaller than our previous one, but makes up for it in style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is solid-built and much heavier than my last unit, which I could easily manhandle even though it was the same exact dimension. Even the delivery crew stated it was heavier. The ice nuggets are a perfect size for water bottles and the water measuring was gimmicky until I realized the power of convenience, it's a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish fridge with plenty space in the freezer and top unit. Ice machine produces small round ice and water filtration is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice (exterior and interior) and works very well. Half the price of a built in refrigerator and looks just as good!

    I would recommend this to a friend