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Customer Ratings & Reviews

$3,599.99
Save $900
Comp. Value: $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,272 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery set up guys were great. Make sure you measure correctly as the refrigerator is slightly bigger than build in enclosure. We live this refrigerator..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific fridge. A little pricey but worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Love the gray tone inside. I love the ice that it makes and extremely roomy. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Besutiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. This is counter depth so make sure this is the proper size for you. The other fridges are 36" deep so we went with this for cleaner look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Fridge Ever - DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor on this refrigerator broke after 1 year and 1 month. I have been without a fridge for 4 weeks now, and even though I purchased Best Buy Total Tech Protection I am still waiting for Best Buy to address the issue. Have had 3 service calls and it is still not fixed. This product and Total Tech Protection are JUNK.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. In purchasing an extended service plan, you are contracting with and delegating authority to a third-party provider to administer service and/or maintenance for the appliance instead of the manufacturer. They would have exclusive access to your service information for any updates or questions you will need to speak with them directly. KitchenAidBrand

  • Rated 5 out of 5 stars

    Solid Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is solid-built and much heavier than my last unit, which I could easily manhandle even though it was the same exact dimension. Even the delivery crew stated it was heavier. The ice nuggets are a perfect size for water bottles and the water measuring was gimmicky until I realized the power of convenience, it's a nice touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and luxurious but small overall the fridge no space .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as expected from Kitchen Aid. Top quality and although counter depth, still spacious and easy to manage groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this fridge, we have already returned another fridge of different brand that was very unsatisfactory. It took us a long time to decide on which to get next although I really like how this fridge looks. Right now we've had the fridge for less than a month and so far we've been very happy with it. I'm happy we decided on this one. It's very quiet, makes enough ice and cold water. The only thing is the bottom freezer feels kinda small. We're hoping it will last us a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Size and look works perfectly The compartments are works very well for me as they are easily adjustable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic and has been solid for the last 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only good looking but she stays good looking with no more fingerprint issues. It's spacious ( for counter depth ) inside and we removed 1 shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful and huge refrigerator. Super functional. Only criticism is price but if you’re going to use an appliance like this everyday, spend more and enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love this refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refridgerator has class! I love the gray interior with wood accents and the sleek lines of the exterior. The PrintShield matches the other stainless appliances great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the Samsung refrigerator we had before

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love durability and functionality. Design is nice

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great fridge for tight counter depth spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator; lots of room, nice lighting, great freezer area, fingerprint proof, and fits nicely in a counter depth challenged area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great High Quality Refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Well made with great ice machine. The motor is a little loud. Storage for all french door refrigerators is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so cool and really nice! After researching a lot of fridges, this was the one we decided on and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge Best Buy as a store need to improve on their internal communication system System will make your happy customers unsatisfied

    I would recommend this to a friend