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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1268 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,268 reviews
  • Rated 5 out of 5 stars

    The fridge of my dreams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pandemic delayed production of many appliances in recent months. When I learned that Best Buy had in stock the model I wanted, I bought it immediately for delivery in four days. All went well and Mike in the Cary Best Buy was so kind and helpful. I will think of Best Buy next time I need anything electronic - including appliances. Well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the space of the fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is small and the freezer is small. The space in the fridge is flexible which makes it nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beautiful to look at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like the freezer due that it won't go above 5 degrees and makes the ice cream too hard. cannot be changed per kitchen aid.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    top shelf appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a top of the line appliance, and very useful interior design

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great and is good for our family of five.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The right refrig for the right kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy kitchen aid was perfect. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spacious in side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious modern clean lines, love the door dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this product. Excellent refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Ice Maker Broke Twice in the First Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great and has great space for food storage. The issue is with the ice maker and water on the door. The door with the ice maker and water had to be replaced within months of getting it. After 4-5 months of the replacement the ice maker broke again. If you buy it, get the extended warranty. You will need it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Dear NJBuyer: Thank you for contacting KitchenAid regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your name, address, phone number along with your User ID NJBuyer, and the date of purchase emailed to us at [email protected] . KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great counter depth fridge! Very elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eye catching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an eye catcher. I've only had it for a couple weeks but it's a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator I have ever own but the price will hurt your budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My KitchenAid Counter-Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new KitchenAid Counter-Depth Refrigerator. When I open the doors, I can see everything clearly! I see what is in the vegetable drawer, meat drawer, cheese drawer. It is fantastic. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Most beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest fridge I’ve ever had. Makes me want to use it all the time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One to avoid, not well made at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very unreliable for us, and has required service several times for various things. I wouldn’t buy this if I could do it over again, We are replacing it with one from another brand less than four years after buying it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey DecaturDad, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily got scratched, the drawers are very uncomfortable to take out. The drawers are also unaligned from production and Best Buy couldn’t do anything except give a credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fancy stores more food than I thought Best choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy for this product, looks great also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek and easy to clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every space is used, lots of room and shelves in the doors

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem after problem and it all starts right after your year warranty. At this price point there should be no issues. I am so dissapointed and frustrated with this purchase. First the ice maker goes out then a shelf breaks and now the water dispenser wont work. Only two people using it on a regular basis. Save yourself the money and headache!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Emily, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand