Customer Ratings & Reviews
- Model:
- KRFC704FBS
- |
- SKU:
- 5461000
Customer reviews
Rating 3.9 out of 5 stars with 1268 reviews
(1,268 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleasantly surprised as to the amount of room it has.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Expensive but very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line fridge..love interior design and LED lighting
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen Aid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this refrigerator is great. I’m glad I chose the counter depth.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend Rated 4 out of 5 stars
Love the black stainless steel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love, only negative would be the limited space for taller items
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Step above!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this refrigerator!! Beautiful inside and out. Great quality.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Best Buy for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old side by side KitchenAid refrig was 16 yrs old and still working, but wanted new one. New KitchenAid french refrig seems like another best buy - great technologies, working great, looks great! Completely satisfied.
I would recommend this to a friend Rated 5 out of 5 stars
Kitchenaid counter depth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge elsewhere and waited 3 months without ever receiving it. We went to Best Buy and had our fridge within a week. The first one was damaged and they replaced it in less than a week. We really do like the fridge and it meets all our needs.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Kitchen Aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with are Kitchen Aid. The layout within, is very functional for us.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 4 out of 5 stars
Beautiful refrigerator! Love the interior lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful interior. Love the lighting and shelves. Happy it’s a counter depth and just right for me.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best fridge we’ve owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is top of the line fridge. Best fridge we’ve owned!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen Aid Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an open box refrigerator and we absolutely love it!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Worst fridge we ever bought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I don’t leave a review but this time I had to, just because the price, we purchased this fridge thinking kitchenaid is the best of the best but we were wrong with this fridge, it has been the worst fridge we ever bought, it wasted our food by freezing it all the time, we went trough kitchen aid to repair it, they tried a few time but we are still having the same problem. I’m talking about a brand new fridge that cost over $4000, please don’t waist your money it’s not worth it. Thanks.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Eaglemoe, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
2024 Kitchen Appliance Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned KitchenAid appliances in the past and I highly recommend the brand.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Very nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a replacement for the 10 year old Kitchenaid fridge that lost its compressor. Tried to match the remain stove/DW/& microwave. Certainly attractive and nicely detailed. So far, quite happy
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Beautiful fridge with issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully designed fridge, but has issues with the ice maker, which seems to be a common problem with recently made fridges
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello James, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Size
Rated 5 out of 5 stars
Beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great like a built in refrigerator. Large inside too.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 1 out of 5 stars
Awful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Jan and went out in June. Had the repair guy from Kitchen Aid come out three times and replaced parts each time and still doesn't work. I am now waiting another part that is back ordered and suppose to be here in 7 to 10 days. I have a 6 month refrigerator that will be down a month by the time the parts come in. I love the color and wood inside but would purchase something else.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello ATX95, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the French doors, just wish the ice maker was larger
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Beautiful Refrigerator; Poor Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator, but is does not function well. We bought this solely based on the brand name and appearance but should have done our research as this gets many, many poor reviews. Within the first two days of owning it, we knew it needed to be returned. The refrigerator section functioned okay but did not properly cool enough and the layout is not user friendly. Multiple items thawed in the freezer again and again. Best Buy Total Tech's third party installers handled the installation and everything was done properly, the refrigerator itself is just not a good product. We returned it to Best Buy and got the Bosch 800 series which we love!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Choose a different brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money! Our refrigerator is now just 14 months old, and we just learned today that the compressor needs to be replaced. We've already replaced the ice maker after multiple service visits. Good thing we purchased the extended warranty but at this point, I'd rather they come pick up this junker and I'll buy another brand. If 2020 were a refrigerator, it would be this one!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Arthur, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.




















