Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$3,599.99
Save $900
Comp. Value: $4,499.99
Deal ends tomorrow

Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,272 reviews
  • Rated 4 out of 5 stars

    Great Look in the Kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Kitchen Aid to match my other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for us. Great delivery. Quality product. Love it..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator had to be returned since we had service on THREE different occasions since the refrigerator area became warm since the cool air was blocked from the freezer. The back of the refrigerator lines would back up with ice blocking the cold air from the freezer to cool the top area. Nice looking appliance but not made well! It cost near $4,000 but not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Marco

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for better service, promptness considering the difficult times we are now living. Thanks for keeping quality and promptness readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered and received the fridge from beta guy and it was exactly what we wanted. We have gotten so many compliments from our friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Mc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, roomy and strong handed.Marinating station is a plus too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid French Door refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator! There is a long (horizontal) drawer in the middle that can be used for platters or anything you can think of. I could go on and on. Check it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality product and low quality service.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer stopped working after less than 4 months of use. 2 year geek squad plan is only actually usable after 1 year - so you're paying for 2 years and only able to use it for 1. Check your effective date, it's a bit of a scam.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    A little more room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the lighting. There only two improvements that I would suggest: More room in the freezer. Allow for larger items in the side doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! Awesome appliance !! Delivery and set up were great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge, best fridge I have ever had, and would recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our 2nd Kitchen Aid refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade/replacement from our 13 year Kitchen Aid...counter depth was essential...interior LED lighting is movie like. Wife loves it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major Regrets

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY! KITCHENAID/WHIRLPOOL SUPPORT IS AWFUL! We've had a our fridge since January and it completely stopped working in early August. It's now October and we've had little movement from them on getting it truly resolved. It's impossible to get anyone to help you and even though they give you a service number for your case, no one can reference it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Amazing refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found an open box at the Best Buy store. We were looking for this or another version to match all the kitchen aid appliances for our kitchen. There was a minor scratch on front and dent on the side that would be hidden by our cabinets. We were able to get a discounted price. The refrigerator itself is a work of art! Amazing for organizing and keeping the refrigerator in order! The features were well thought through. I could not be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator September but received it in Decrmber 2016. It was worth every penny and the wait. i bought the counter depth and I have plenty of room for everything. If your contemplating. Don't. You will be extremely happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Store didn’t follow Best Buy Procedures

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered a lemon. It seems that it may have been returned even though the salesman said it was brand new. Hope it wasn’t a bait and switch.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. Replaced a side by side and could not be happier. Can finally see what I have in my refrigerator and the items are no longer getting frozen in the back of shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this refrigerator from the looks to the functionality is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shelving options! Seems to keep produce and fruits longer from spoiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing fridge with lots of extras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great! Only a 2 degree difference from back to front (most fridge has 5 degrees of variance) seal is great, water dispenser is very nice and the filter system is amazing.

    I would recommend this to a friend