Customer Ratings & Reviews
- Model:
- KRFC704FBS
- |
- SKU:
- 5461000
Customer reviews
Rating 3.9 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no storage. Cannotnhold a gallon of milk in the doors. Weird ledges everywhere that make it so you can’t push stuff back. I know it’s countertop but it’s ridiculous and so expensive. I should have gotten something cheaper and double checked doors and small details before buying. Bad on me.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Rated 2 out of 5 stars
Get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine does not work. There is not a lot of space
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Kims, we're very sorry to hear about the Ice Maker not working and we would be glad to look into the problem directly with you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Noise level
Rated 1 out of 5 stars
High pitched whining noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very expensive fridge yet it makes a high pitched noise. Kitchenaid doesn't have any service appointments in our area, and Best Buy won't take it back.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Eric, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Rated 5 out of 5 stars
Kitchenaide delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, delivery and install. The guys cleaned up everything and hauled the off the packing materials.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 4 out of 5 stars
Very sleek and modern looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful. It is a counter depth style so you must get used to the limited depth and a smaller refrigerator than most folks have but my house is small and I did not want a refrigerator sticking out into the kitchen. We are just 2 people so we will adjust quickly to this limitation. The left side door has very limited storage capacity compared to the right side which has large storage bins. That is the only thing that I would change, if I could.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new Kitchen Aide refrigerator. Had a small problem and it was taken care of in a timely manner. I do plan on buying other appliances in the future.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 1 out of 5 stars
Defective refrigerator installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator from Best Buy and had it delivered on 12/4/22. A few hours after it was installed I noticed 1 of the doors would not stay open. I also noticed 2 of the slow closing draws were hitting into each other and not fully closing on their own. I complained and made arrangements for Best Buy to come back out and fix this. They said it could not be adjusted and that they would have to send me a new refrigerator. I now have to wait until March 18th for them to get me a new replacement refrigerator that was defective on delivery from day 1. It is a nice looking refrigerator but it seems like a lot of the components on the inside are cheap plastic that don’t line up great.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi AdamjK, we are so sorry for the delay. We recommend reaching out to Best Buy as they are replacing your unit.
Rated 5 out of 5 stars
KitchenAid 23.8 cu. ft. French Door Counter-Depth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product hasn't been delivered. The display model is beautiful. Really looking forward to see the refrigerator in use.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 3 out of 5 stars
Bought out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator not balanced and will need to place something under the back side so it doesn’t rock when the door is opened and closed
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendRated 5 out of 5 stars
Best ever fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing My wife Loves the ice cubes We paired it up with an RO water system .
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful sleek design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator, it fits perfectly into our kitchen of kitchenaid aplaiances. The design is luxurious, however, for a family of 3 I still find it small. We ended up buying an addition fridge for our garage, so Space isn't an issue and we didn't compromise the sleek look of the counter depth.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
KitchenAid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my kitchenAid frige i have owned other brands, we are military family and move a lot. This one kitchenAid is my favorite.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and dependability of KitchenAid. We have purchased our first KitchenAid product 25 years ago and it still works. New bought for new home.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Beautiful interior for a frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t be installed until the renovation is done but I’ve looked at it in the store and it’s gorgeous. Love the “flat” front for a built in look.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 3 out of 5 stars
Not enough inside room! Can onlyput milk, tea jug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had to do over I would not have bought this refrigerator. Inside space isn’t enough.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Looks beautiful, poor performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks really nice but unfortunately the unit we received appears to have an issue and runs very loud. I don’t expect it to be silent but I shouldn’t hear it running from thirty feet away.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 5 out of 5 stars
Sandra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator it’s the best purchase I made
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Excellent Quality and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new home and wanted higher end appliances to go with it. We went with this model and couldn't be happier. The temp is spot on and there is a ton of room in it! We can spend $300 on groceries and still not fill it up. Love it!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great experience on delivery and product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was a tough one but the delivery guys found a way to get this large refrigerator in the kitchen. Really impressed with the refrigerator.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, Though there isnt as much space for a family so use correct containers for storage.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend




















