Customer Ratings & Reviews
- Model:
- KRFC704FBS
- |
- SKU:
- 5461000
Customer reviews
Rating 3.9 out of 5 stars with 1269 reviews
(1,269 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and surprising amount of configurable space. Pull out tray is handy.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator and styling of the interior!!
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. This is a heavy duty fridge and very well made. Haven’t had any issues as I just accepted delivery.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Cadillac of Refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is fridge is a counter depth refrigerator but it has a ton of space. Everything inside the fridge is so nice. I have a family of three and we have plenty of space to add more food. We also love that the control panel is on the side of the door and not in the refrigerator taking up valuable space.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Not again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective ice machine for second time. Time to change brands.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, VickiM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Kitchen aid kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t wait for it to be delivered. It’ll complete my kitchen suite.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 1 out of 5 stars
Looks great do not purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great but do not buy this refrigerator. Within 6 months of purchase we had ice build-up on the fan which was causing a high pitch squeel. We had no issues for 3 months, now after 2 service calls we are again without a working refrigerator for another issue they can not diagnose. We can't believe we have had this many issues in less than 10 months since delivery.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
No, I would not recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, very modern, enough space for the family grocery, love a lot!!!!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
I can find everything now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new kitchenaid refrigerator. I love all the compartments and door shelves. I am very organized now.
I would recommend this to a friendRated 5 out of 5 stars
Great space for a cabinet depth fridgs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. My only complaint would be the fingerprint free door is very easy to scratch
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Nice workmanship. Not made in China. Needs more ice though.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge! Has a place to marinate meat can’t wait to try it
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Perfect size and accessibility.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the interior look and room. This is my first stainless appliance.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator, so many great compartments. Functional, easy access.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Disappointed Best Buy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.** DO NOT PURCHASE THIS ITEM ** ** DO NOT COUNT ON GEEK SQUAD *** Purchased this Kitchenaid product and has been disappointment since the beginning. There is a service pointer out for multiple issues: no/slow ice, no cooling, ice build-up in evaporators, water leaking, noise from compressor, and no water dispensing. Geek Squad and their 3rd party technicians have been out to repair 5 times, and the same issue continues. I am currently without a fridge for 3 weeks and counting, not to mention the prior 4 times I had to deal without a fridge. Note, I have kids and cannot keep any milk/food for them. The fridge is a LEMON and Geek Squad continues to replace different parts, which is a way to say that the part has not been replaced more than 3 times. However, it is the same issue: I HAVE A FRIDGE WHICH IS NOT COOLING. I purchased the Geek Squad protection service for piece of mind that BEST BUY will not sell defective appliances, but apparently they do and do not care about replacing defective appliances. This has been a total let down and I will never recommend any purchased from Best Buy and definitely NOT recommend Geek Squad.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DisappointedBestBuyCustom, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
Much easier to see what's in the fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got tired of items being buried in the back of the fridge. This design let's us see everything!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love our new refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator! We had the older model and love the improved interior space.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Kitchen Aid refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with the new refrigerator
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Looks very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the fridge doors close heavy and loud while the freezer pull outs are not very smooth when pulling out or sliding back
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the functionality. Wood finishes really add a unique style feature.
This review is from KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish
I would recommend this to a friend




















